Download app options are farcical
I've just dowloaded a docx file and when I try to open it I'm given the choice of two apps, the first of which is Google Maps, the second is BBC iPlayer! Given that I have Microsoft Word on my device why is FF suggesting these two?!
Solution eye eponami
Extension was present, yes. Opening it from the download folder worked. Weirdly, once I'd done that, Firefox would open it just fine, too! Must've been a glitch in the Matrix...
Tanga eyano oyo ndenge esengeli 👍 0All Replies (2)
I have no idea.
Can you tell whether the .docx file extension was preserved?
I assume this problem occurs using Firefox's internal list here:
menu > Tools > Downloads
If you use the Android Downloads folder/app to launch the file, does that work any better?
Solution eye oponami
Extension was present, yes. Opening it from the download folder worked. Weirdly, once I'd done that, Firefox would open it just fine, too! Must've been a glitch in the Matrix...