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My Windowslive Mail no longer works through Mozilla

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  • Eyano yasuka ya FredMcD

billythekid34
billythekid34
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Hi, For some reason all of a sudden I'm unable to open my windowslive hotmail account. It works fine through google chrome so must be something simple as I've always used firefox as my browser and never had a problem till today.

Hi, For some reason all of a sudden I'm unable to open my windowslive hotmail account. It works fine through google chrome so must be something simple as I've always used firefox as my browser and never had a problem till today.

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FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.