Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Crahes After Transfer to New Computer

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 2 views
  • Eyano yasuka ya Matt

more options

Transfered everything from an older Windows 10 computer to a new Win 10 computer using LapLink PCMover. Thunderbird moved over along with emails, and possible more. When I open Thunderbird I can see old emails and it starts downloading new emails and then crashes. How do I fix the problem? If I download Thunderbird will it fix the current installation and connect with my emails and contacts?

Transfered everything from an older Windows 10 computer to a new Win 10 computer using LapLink PCMover. Thunderbird moved over along with emails, and possible more. When I open Thunderbird I can see old emails and it starts downloading new emails and then crashes. How do I fix the problem? If I download Thunderbird will it fix the current installation and connect with my emails and contacts?

Solution eye eponami

JimNiels said

If I download Thunderbird will it fix the current installation and connect with my emails and contacts?

No idea if it will fix things, but it might. There is a reason Microsoft tell you to reinstall software, not try and move it. Given copying the Thunderbird profile from device to device normally causes no issues I would assume a reinstall will fix the issue.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (1)

more options

Solution eye oponami

JimNiels said

If I download Thunderbird will it fix the current installation and connect with my emails and contacts?

No idea if it will fix things, but it might. There is a reason Microsoft tell you to reinstall software, not try and move it. Given copying the Thunderbird profile from device to device normally causes no issues I would assume a reinstall will fix the issue.