Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox crashes

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 4 views
  • Eyano yasuka ya philipp

more options

Firefox crashes immediately on start and the crash reporter window appears.

My latest crash file contains the following:

Crash ID: bp-8513a940-c64f-4025-ae53-02ed32170130

Firefox crashes immediately on start and the crash reporter window appears. My latest crash file contains the following: Crash ID: bp-8513a940-c64f-4025-ae53-02ed32170130

All Replies (1)

more options

hi robnoxious007, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox