My firefox disconnects from the internet for about a minute, several times a day. Games and other browsers are not affected, while its down. I'd love some help
Basically, when I'm browsing, pages will stop loading for about a minute. While that's happening, I can open other browsers and they load just fine, so I assume its a Firefox issue.
All Replies (3)
How often does this happen? What is on the pages you are looking at? Clips, gifs, plain text . . . . . . Some websites, a few?
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.
- http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
- http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10
When multi-process windows in Firefox is enabled then Firefox will use more memory and may be less responsive. Try to disable multi-process windows in Firefox to see if that has effect.
You can disable multi-process windows in Firefox by setting these prefs to false on the about:config page.
- browser.tabs.remote.autostart = false
- browser.tabs.remote.autostart.2 = false
You can open the about:config page: via the location/address bar. You can accept the warning and click "I'll be careful" to continue.
Thanks for both your replies, I'll start with Fred's suggestion to see if that helps before trying cor-el's, if needed. My browsing is typical Reddit browsing, a mix of clips, gifs, text. I did start it in Safe Mode and I've used it for a couple of hours without any problems. My only addition to Firefox (this is a new computer) is uBlock Origin.