Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I switched operating systems, copied my thunderbird folder but lost my address book. Where was it kept?

  • 3 biyano
  • 2 eza na bankokoso oyo
  • 4 views
  • Eyano yasuka ya Zenos

more options

I kept my Thunderbird profile in USERS/DOCUMENTS/THUNDERBIRD. I copied that to my new operating system from backup and all my e-mail came up properly, but my address book is not there. Where should I look for the address book in my backup?

I kept my Thunderbird profile in USERS/DOCUMENTS/THUNDERBIRD. I copied that to my new operating system from backup and all my e-mail came up properly, but my address book is not there. Where should I look for the address book in my backup?

All Replies (3)

more options

What exactly did you keep there? The whole profile, or just the message stores? Did you move it by relocating your entire profile, or by changing the Local Directory settings in Thunderbird's account settings?

We follow best practice by putting the profile where Microsoft say it should be put. But you seem to know better.

more options

Zenos,

That was certainly a smart-mouthed reply, and no help at all. I have since resolved the issue.

Thank you.

I miss Eudora.

more options

For reasons best known to yourself, you decided to move all or part of your profile from its usual place to somewhere else. Anyone trying to help you has to first unravel the changes you have made. But you ran straight past all the questions intended to elicit useful information and chose to take offence at my comment that was intended to illustrate that things are as they are for a reason.

The distinction between "all" and "part of" is (or would be) critical to locating the missing items.

Anyhow it is good to know that you have fixed it.