Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Uninstallation of Cisco WebEx 1.0.12 add-on unsuccessful; flagged by Nessus vulnerability scanner as HIGH

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya FredMcD

michael.stokes.mvm
michael.stokes.mvm
more options

Nessus always cites our workstations with a HIGH vulnerability = "Cisco WebEx Extension for Firefox < 1.0.12 'atgpcext' Library GPC Sanitization RCE (cisco-sa-20170717-webex)"

We have tried to remove all traces of the Cisco WebEx Extension (1.0.9 >> 1.0.12) from our workstations ||| Firefox 54.0 (x86 and x64) or Firefox 55.0-.02 (x86 and x64).

We have uninstalled/reinstalled Firefox, deleted Mozilla/Firefox directories, ran the Cisco Meeting uninstaller, ran CCleaner, scanned the Windows registry looking for elements, checked %AppData%

NOTHING IS WORKING TO FIX THE VULNERABILITY - Please assist! Thank you, Michael

Nessus always cites our workstations with a HIGH vulnerability = "Cisco WebEx Extension for Firefox < 1.0.12 'atgpcext' Library GPC Sanitization RCE (cisco-sa-20170717-webex)" We have tried to remove all traces of the Cisco WebEx Extension (1.0.9 >> 1.0.12) from our workstations ||| Firefox 54.0 (x86 and x64) or Firefox 55.0-.02 (x86 and x64). We have uninstalled/reinstalled Firefox, deleted Mozilla/Firefox directories, ran the Cisco Meeting uninstaller, ran CCleaner, scanned the Windows registry looking for elements, checked %AppData% NOTHING IS WORKING TO FIX THE VULNERABILITY - Please assist! Thank you, Michael

All Replies (1)

FredMcD
FredMcD
more options

Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.