Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I've tried all of the support options and they don't help. The message that my profile is missing comes up. If someone knows how to do this step by step, help!

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya sfhowes

more options

I recently got a new computer, with a SSD for the C: Drive, and a regular HD for the D:. I want my mozilla files to be on the D:. So, I had it set up that way, but something happened with my computer. Did a fresh install of Windows 10, AND redownloaded Thunderbird, but now the profile issue comes up. I can't open Mozilla at all, and I've tried all of the support options on here.

Please help. Thanks

I recently got a new computer, with a SSD for the C: Drive, and a regular HD for the D:. I want my mozilla files to be on the D:. So, I had it set up that way, but something happened with my computer. Did a fresh install of Windows 10, AND redownloaded Thunderbird, but now the profile issue comes up. I can't open Mozilla at all, and I've tried all of the support options on here. Please help. Thanks

All Replies (1)

more options

Did you try using the Profile Manager to have TB use a folder as the profile?

http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird

To start Profile Manager, Winkey+R and type thunderbird.exe -p