Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Your Firefox profile cannot be loaded - Ever since the update when I close out of Firefox and try to reopen this pops up.

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 19 views
  • Eyano yasuka ya MysticDoll

MysticDoll
MysticDoll
more options

I have already deleted the %appdata% - Firefox - when I do that Firefox will load and I can sync my data from my acct. However if I close it, it will once again say that the profile is missing, and will not allow me to delete Firefox folder

I have already deleted the %appdata% - Firefox - when I do that Firefox will load and I can sync my data from my acct. However if I close it, it will once again say that the profile is missing, and will not allow me to delete Firefox folder

All Replies (2)

FredMcD
FredMcD
more options

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

MysticDoll
MysticDoll Nkolo motuna
more options

I have already deleted profile and started with a fresh one - still everytime I close Firefox, it says the same thing.