Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox automatically restores my previous session even if I close the browser or shut down. How do I restore so it opens with the homepage?

  • 6 biyano
  • 3 eza na bankokoso oyo
  • 8 views
  • Eyano yasuka ya FredMcD

more options

The default page is set to the home page yet everytime i close and reopen it restores my last session.

The default page is set to the home page yet everytime i close and reopen it restores my last session.

All Replies (6)

more options

You may have corrupt sessionstore file(s). Delete all sessionstore* files and the sessionstore-backups folder. ++++++++++++++++++++++++++++++++++++++ Don't delete the files if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html +++++++++++++++++++++++++++++++++++++++ Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox.

more options

I followed your instructions by deleting the folder and when i opened it again the same problem exists, is there something else in my profile folder that is corrupt?

more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

I have norton antivirus and i tried turning off the firefox cleanup options and turned off norton protection but the problem still persists. do i really have to uninstall norton for this to work?

more options

wtfbrotha36 said

I have norton antivirus and i tried turning off the firefox cleanup options and turned off norton protection but the problem still persists. do i really have to uninstall norton for this to work?

so i tried again after disabling norton and when i delete the appropriate files with norton disabled it seems to work but then this resets if i enable norton. is there anyway i can fix this or will i have to browse with norton antivirus off?

more options

Firefox has the ability to clean its own files. Letting other programs do this could end up with data loss or other problems.

Open Norton's settings and have it leave the browser alone.

https://support.mozilla.org/en-US/kb/clear-your-browsing-history-and-other-personal-data