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Hgtv.com sweepstakes sign up won't load with mozilla

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 8 views
  • Eyano yasuka ya FredMcD

David B.
David B.
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I sign up for the HGTV sweepstakes. Going to the sight in Mozilla the enter box does not load, it does with other browsers. Trying to use Mozilla for all our browsing.

I sign up for the HGTV sweepstakes. Going to the sight in Mozilla the enter box does not load, it does with other browsers. Trying to use Mozilla for all our browsing.

All Replies (1)

FredMcD
FredMcD
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I had no problem with http://www.hgtv.com/

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network.

[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}