Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

add on

more options

Every time I try to install an add on, I get a message that says I am using version 46.0 and need a newer version. I am using the latest version. So what is wrong?

Every time I try to install an add on, I get a message that says I am using version 46.0 and need a newer version. I am using the latest version. So what is wrong?

Solution eye eponami

Your browser is identifying itself to the forum (and probably other websites) in a weird way:

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:46.0) Gecko/20100101 Zr9fGe0O-13 GXPwQe23-0 Firefox/46.0

Could you try the steps in this article to see whether that clears it up: How to reset the default user agent on Firefox.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (2)

more options

Solution eye oponami

Your browser is identifying itself to the forum (and probably other websites) in a weird way:

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:46.0) Gecko/20100101 Zr9fGe0O-13 GXPwQe23-0 Firefox/46.0

Could you try the steps in this article to see whether that clears it up: How to reset the default user agent on Firefox.

more options

Also, your Firefox reported two plugins:

  • Shockwave Flash 28.0 r0
  • ReST Tester

Starting in Firefox 52.0, the only plugin Firefox runs, other than Widevine and OpenH264, is Shockwave Flash. So that data point suggests you are running a version older than Firefox 52.