Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

We get the message "You do not have permission to access" on santander.com.mx

  • 7 biyano
  • 3 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya ColliniIT

more options

We get the message "You do not have permission to access" as soon as we want to sign up for online banking on santander.com.mx. We have the problem in the Citrix environment (provisioning) as well as locally on our MacBooks. It works with other browsers.

Patrick

We get the message "You do not have permission to access" as soon as we want to sign up for online banking on santander.com.mx. We have the problem in the Citrix environment (provisioning) as well as locally on our MacBooks. It works with other browsers. Patrick
Bafoto sur écran jointes

Ezalaki modifié na ColliniIT

All Replies (7)

more options
more options

Hello, Thank you for your prompt reply. Unfortunately it did not help. I tested it on our Xenapps, local windows and macbooks. Each with and without virus protection. It did not make a difference. Proxy, cache has also made no difference. I also tested it with different versions of Firefox (50, 53, 55.58) that makes no difference

Patrick

more options

I accessed your link. And after several re-directs ended up here; http://www.santander.com.mx/mx/home/

Any better?

more options

This Link: https://enlace.santander-serfin.com/eai/EaiEmpresasWAR/inicio.do

Navigate http://www.santander.com.mx/bei/home/ and then on the right side on "Accesso"

Patrick

more options

I had to disable my ad-blocker. Then I got this;

Forbidden You don't have permission to access /EaiEmpresasWAR/inicio.do on this server.

You should contact its support for more help. It may be blocked outside some border.

more options

Solution eye oponami

more options

hello, thank you for the quick assistance.

Patrick