Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

How do I request a 'read receipt' on an email?

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 571 views
  • Eyano yasuka ya Sheppy40

Sheppy40
Sheppy40
more options

I can't find any means of requesting a read receipt. When I check 'return receipt' in the options menu no return receipt button appears on the recipients email (they are using Thunderbird). How do I request it?

I can't find any means of requesting a read receipt. When I check 'return receipt' in the options menu no return receipt button appears on the recipients email (they are using Thunderbird). How do I request it?

Solution eye eponami

It sounds as if you are doing everything correctly. Is the recipient using settings that switch it off? Perhaps it is the case that the server your recipient uses does not allow return receipts.

General info: http://kb.mozillazine.org/Figuring_out_whether_the_recipient_read_your_message

How to select return receipts: On a per email basis: click on 'Write' to create a new email. Write email then click on 'Options' in the top Menu bar select 'Return Receipts' and or Delivery Status Notification' click on 'Send'

To set up an auto always request a return receipt and determine how Thunderbird handles return receipts:

  • Via 'Menu bar' toolbar: Tools > Options > Advanced > General Tab

or

  • 3bar menu icon > Options > Options > Advanced > General Tab
  • click on 'Return Receipts' button
  • choose settings.
  • click on OK
  • click on OK to save changes Options.
Tanga eyano oyo ndenge esengeli 👍 0

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Solution eye oponami

It sounds as if you are doing everything correctly. Is the recipient using settings that switch it off? Perhaps it is the case that the server your recipient uses does not allow return receipts.

General info: http://kb.mozillazine.org/Figuring_out_whether_the_recipient_read_your_message

How to select return receipts: On a per email basis: click on 'Write' to create a new email. Write email then click on 'Options' in the top Menu bar select 'Return Receipts' and or Delivery Status Notification' click on 'Send'

To set up an auto always request a return receipt and determine how Thunderbird handles return receipts:

  • Via 'Menu bar' toolbar: Tools > Options > Advanced > General Tab

or

  • 3bar menu icon > Options > Options > Advanced > General Tab
  • click on 'Return Receipts' button
  • choose settings.
  • click on OK
  • click on OK to save changes Options.
Sheppy40
Sheppy40 Nkolo motuna
more options

Thanks. At least I'm doing the correct think. It's not me, it's the others.