We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Print button is not working correctly. After click on print button it open by default 40 blank pages for print while in reality there is only 1 page

more options

Print button is not working correctly. After click on print button it open by default 40 blank pages for print while in reality there is only 1 page. and for 2-3 pages, it creates 360 or more blank pages for printout. I had never faced such problem in earlier versions.

Print button is not working correctly. After click on print button it open by default 40 blank pages for print while in reality there is only 1 page. and for 2-3 pages, it creates 360 or more blank pages for printout. I had never faced such problem in earlier versions.
Bafoto sur écran jointes

Solution eye eponami

More than likely that problem is caused by the Gmail software. Typically happens when a "page" extends beyond the "first printed page" in how Firefox calculates the "first page" for printing. Can also be caused by Firefox print "scale" set to other than 100% or Shrink to Fit in some cases I have seen.

Are you using the Print feature in Firefox? Or are you using the Print button on the Gmail page?

Also, make sure you are viewing the email alone, without the Gmail navigation pane in the left column.

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (4)

more options

And did you scroll to those pages to see what they were? Since that is a private email print no one can view it here or tell what those are to know what it did.

more options

WestEnd said

And did you scroll to those pages to see what they were? Since that is a private email print no one can view it here or tell what those are to know what it did.

Yes all are blank pages. No it was not a private email, I was able to use print before recent update.

more options

Solution eye oponami

More than likely that problem is caused by the Gmail software. Typically happens when a "page" extends beyond the "first printed page" in how Firefox calculates the "first page" for printing. Can also be caused by Firefox print "scale" set to other than 100% or Shrink to Fit in some cases I have seen.

Are you using the Print feature in Firefox? Or are you using the Print button on the Gmail page?

Also, make sure you are viewing the email alone, without the Gmail navigation pane in the left column.

more options

Reinstalling again after clearing everything using cc cleaner does solved the problem, may be because of some issue with gmail but not sure.