Unable to download files from Google drive.
Hello, I am unable to download files from Google Drive. On clicking the download button for a file or right-clicking a file and select the download option, a new blank page opens in the same tab and no popup window appears to save the file or view it.
Actually I did a little bit of a research and tried downloading different types of files and there I noticed this strange thing - 1. Whenever I try to download a file that was uploaded to the drive at some time, it is not downloading and instead a blank page opens and no download popup window appears. 2. Well, here is the strange part: When I tried downloading a file that was created using Google services (say Google docs), and not uploaded, the download popup window appears without opening a blank page. In this case, the file is downloading.
On the other hand when I tried downloading the files from Google Drive using Google Chrome, there is no such problem.
Currently I am using the latest version of Firefox, i.e, Version 61.0.2 (64-bit). I tried different solutions listed for this problem but none of them worked. I created a new profile and using this profile checked whether the problem still persists and yes it has not resolved. Also I tried deleting the handlers.json file in my profile, but it also didn't work.
Solution eye eponami
Separate Security Issue, please update your Flash 27.0 r0 by removing it with this tool : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html If you use it Reinstall with Flash Player Version: 30.0.0.154 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>
Please give this a try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 61.0.2 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.
Tanga eyano oyo ndenge esengeli 👍 0All Replies (1)
Solution eye oponami
Separate Security Issue, please update your Flash 27.0 r0 by removing it with this tool : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html If you use it Reinstall with Flash Player Version: 30.0.0.154 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>
Please give this a try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
Reinstall with Current Release Firefox 61.0.2 with a Full Version Installer
Please let us know if this solved your issue or if need further assistance.