Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Can not restore saved password

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 4 views
  • Eyano yasuka ya cor-el

more options

When I try to restore my firefox data from a back up, it did not show the saved password. I already put the logins.json and key4.db to the profile, but firefox still did not show my saved password. Please help me.

When I try to restore my firefox data from a back up, it did not show the saved password. I already put the logins.json and key4.db to the profile, but firefox still did not show my saved password. Please help me.

All Replies (2)

more options

Those are the right files. Do they both have the same date? Where did you get those files from?

more options

What Firefox version did create this backup?

Try to rename/remove pkcs11.txt and secmode.db in the Firefox profile folder with Firefox closed.