Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Add-ons Error

  • 5 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya Paul

Luís Costa
Luís Costa
more options

Hi Recently when I try to access "about:addons", it shows a error message in a yellow screen. I just can't get in. I try to re-install the app but it's the same. Can you help me? Thank you

Hi Recently when I try to access "about:addons", it shows a error message in a yellow screen. I just can't get in. I try to re-install the app but it's the same. Can you help me? Thank you

All Replies (5)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Luís, what is the text of the message?

Luís Costa
Luís Costa Nkolo motuna
more options

Hi The message is "Error I'm the analysis of XML: undefined entedy Location: jar:jar:file///data/app/org.mozzila.fennec_aurora-vnhsrgkkgo1spoolnwj-w==/base.apk/assets/omni.ja!/chrome/chrome/content/about adons.xhtml" I appreciate the help Thank you

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Luís, I think org.mozilla.fennec_aurora indicates the "Nightly" version of Firefox for Android. That is the most unstable release, but fortunately gets very frequent updates. I don't know whether you are running Nightly or whether some files got mixed up somehow. ??

Luís Costa
Luís Costa Nkolo motuna
more options

Hi Yes I'm using that version. I'll wait for an update that fixes the problem. Thank you very much for your help. Best regards Luis Costa

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.