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Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why am I not seeing the body of emails using search after migration to new machine?

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Everything moved from the old Thunderbird account to the new one on Windows 10 but when I search for messages I see a summary of the body but when I click on the message title to see the full message the body window is blank. Is the body gone?

Everything moved from the old Thunderbird account to the new one on Windows 10 but when I search for messages I see a summary of the body but when I click on the message title to see the full message the body window is blank. Is the body gone?
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Since this has happened with the global search, I recommend you rebuild the database and see if it changes the outcome:

https://support.mozilla.org/en-US/kb/rebuilding-global-database