Website chat boxes fail to load after Firefox 72.0.1 update.
After updating to Firefox 72.0.1, website chat boxes fail to load on blogspot.com. I've tried everything I can think of to solve problem, but nothing works. Any ideas?
Solution eye eponami
gerparker52 said
After updating to Firefox 72.0.1, website chat boxes fail to load on blogspot.com. I've tried everything I can think of to solve problem, but nothing works. Any ideas?
Hello gerparker52,
There is one thing that you haven't done: click on the shield icon (next to the padlock) and turn off Enhanced Tracking Protection and then refresh the page.
I just did it and chat loaded immediately after that.
(I also clicked on the Flash icon and allowed Flash, but I don't think that's necessary to use chat).
Tanga eyano oyo ndenge esengeli 👍 1All Replies (3)
Solution eye oponami
gerparker52 said
After updating to Firefox 72.0.1, website chat boxes fail to load on blogspot.com. I've tried everything I can think of to solve problem, but nothing works. Any ideas?
Hello gerparker52,
There is one thing that you haven't done: click on the shield icon (next to the padlock) and turn off Enhanced Tracking Protection and then refresh the page.
I just did it and chat loaded immediately after that.
(I also clicked on the Flash icon and allowed Flash, but I don't think that's necessary to use chat).
McCoy,
Thank you, thank you, thank you! Yes, that did the trick! I appreciate your help! You rock!
gerparker52
gerparker52 said
McCoy, Thank you, thank you, thank you! Yes, that did the trick! I appreciate your help! You rock!
I'm glad you got it to work !
You inadvertently marked your own post as Chosen Solution instead of mine; you can rectify it by clicking on the "Undo" button and then mark my post by clicking on the "Solved the problem" button.