Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Any chance to retrieve old mails from an old profile directory?

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 2 views
  • Eyano yasuka ya Matt

ralph.hahn.debian
ralph.hahn.debian
more options

Hello out there,

I have the following problem: After migrating to a new Windows 10 system, I have installed Thunderbird and tried to copy the old profile to C:\Users\<username>\AppData\Roaming\Thunderbird\ . But this did not work. Is there any possibility to retrieve the old mails out from the cache directory? (I cannot find any directory named "Mail" in the old profile directory). Only files in ..\cache2\entries\ do exist in the old profile directory named like "0F1BD59BAFF256E9D4F544F25D7B0A294C027A61"... Any ideas? Also a definitive negative answer is appreciated so that I can stop trying....

Hello out there, I have the following problem: After migrating to a new Windows 10 system, I have installed Thunderbird and tried to copy the old profile to C:\Users\<username>\AppData\Roaming\Thunderbird\ . But this did not work. Is there any possibility to retrieve the old mails out from the cache directory? (I cannot find any directory named "Mail" in the old profile directory). Only files in ..\cache2\entries\ do exist in the old profile directory named like "0F1BD59BAFF256E9D4F544F25D7B0A294C027A61"... Any ideas? Also a definitive negative answer is appreciated so that I can stop trying....

Solution eye eponami

You are trying to put it in the wrong folder for a start.

it is C:\Users\<username>\AppData\Roaming\Thunderbird\Profiles

Note if you have cache files. Did you copy from appdata\roaming? Cache2 should be in appdata\local and files and folders in "local" are of no use at all for migrating. IT would explain the truncated folder list that is puzzling you as well.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Solution eye oponami

You are trying to put it in the wrong folder for a start.

it is C:\Users\<username>\AppData\Roaming\Thunderbird\Profiles

Note if you have cache files. Did you copy from appdata\roaming? Cache2 should be in appdata\local and files and folders in "local" are of no use at all for migrating. IT would explain the truncated folder list that is puzzling you as well.