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Thunderbird not opening

  • 1 eyano
  • 2 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya sfhowes

wendysimes
wendysimes
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Thunderbird does not open. A fine 50cm line can be seen on the screen which can be moved around but not enlarged. New email notification still appears to be working but there is no thunderbird interface to view the emails. Windows 8 computer.

Thunderbird does not open. A fine 50cm line can be seen on the screen which can be moved around but not enlarged. New email notification still appears to be working but there is no thunderbird interface to view the emails. Windows 8 computer.

Solution eye eponami

Hold Shift when launching TB (safe mode). Does it now open in a visible window? If it does, perform a 'Reset toolbars & controls', 'Make changes and restart'.

http://kb.mozillazine.org/Safe_mode#Safe_Mode_options

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All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Solution eye oponami

Hold Shift when launching TB (safe mode). Does it now open in a visible window? If it does, perform a 'Reset toolbars & controls', 'Make changes and restart'.

http://kb.mozillazine.org/Safe_mode#Safe_Mode_options