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Thunderbird not recognising email server

  • 4 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya Ben Rawson

Ben Rawson
Ben Rawson
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Since Thunderbird's latest update, one of my email accounts is no longer receiving emails. I have removed the account and tried to re-add it, the image shows what Fasthost need for the email account, the black box is the 'Set up' window from Thunderbird.

I have logged into the email account via Firefox, so the password used in the set up window is correct, not showing for obvious reason, I can also see new emails.

Any suggestions please? If you need more info let me know.

Thanks in advance.

Since Thunderbird's latest update, one of my email accounts is no longer receiving emails. I have removed the account and tried to re-add it, the image shows what Fasthost need for the email account, the black box is the 'Set up' window from Thunderbird. I have logged into the email account via Firefox, so the password used in the set up window is correct, not showing for obvious reason, I can also see new emails. Any suggestions please? If you need more info let me know. Thanks in advance.
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Solution eye eponami

Ben Rawson said
Since Thunderbird's latest update, one of my email accounts is no longer receiving emails. I have removed the account and tried to re-add it, the image shows what Fasthost need for the email account, the black box is the 'Set up' window from Thunderbird. I have logged into the email account via Firefox, so the password used in the set up window is correct, not showing for obvious reason, I can also see new emails. Any suggestions please? If you need more info let me know. Thanks in advance.

See this post about fasthosts and TLS:

https://support.mozilla.org/en-US/questions/1303932

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (4)

Ben Rawson
Ben Rawson Nkolo motuna
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Forgot to say , all other email addresses that are set up are working fine.

steeleaguk
steeleaguk
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I have what seems to be a similar issue.

Since the automatic installation of Thunderbird 78.4 today I am not receiving any incoming Email via IMAP with my three indepedent Gmail accounts. One a generic Gmail and the other two with Email hosted at Google Apps.

I've attempted to see what happens in Safe Mode. Nothing.

It seems Gmail and Thunderbird are no longer talking since the upgrade.

sfhowes
sfhowes
  • Top 10 Contributor
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Solution eye oponami

Ben Rawson said
Since Thunderbird's latest update, one of my email accounts is no longer receiving emails. I have removed the account and tried to re-add it, the image shows what Fasthost need for the email account, the black box is the 'Set up' window from Thunderbird. I have logged into the email account via Firefox, so the password used in the set up window is correct, not showing for obvious reason, I can also see new emails. Any suggestions please? If you need more info let me know. Thanks in advance.

See this post about fasthosts and TLS:

https://support.mozilla.org/en-US/questions/1303932

Ben Rawson
Ben Rawson Nkolo motuna
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sfhowes said
See this post about fasthosts and TLS: https://support.mozilla.org/en-US/questions/1303932

This worked perfectly Thanks