Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Thunderbird update

  • 2 biyano
  • 2 eza na bankokoso oyo
  • 36 views
  • Eyano yasuka ya northnfella

northnfella
northnfella
more options

Thunderbird asked me to restart for an update and now all I get Is the following:-

XUL Runner Error: Platform version 78.5.0' is not compatible with minversion >=78.4.0 maxversion>=78.4.0

Can someone please help

Thunderbird asked me to restart for an update and now all I get Is the following:- XUL Runner Error: Platform version 78.5.0' is not compatible with minversion >=78.4.0 maxversion>=78.4.0 Can someone please help
Bafoto sur écran jointes

Solution eye eponami

Shut down Thunderbird. Delete the program folder at C:\Program Files (x86)\Mozilla Thunderbird Reinstall the program from https://www.thunderbird.net/

You will not lose your data, BUT it is smart to back up your profile on a regular basis. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Solution eye oponami

Shut down Thunderbird. Delete the program folder at C:\Program Files (x86)\Mozilla Thunderbird Reinstall the program from https://www.thunderbird.net/

You will not lose your data, BUT it is smart to back up your profile on a regular basis. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

northnfella
northnfella Nkolo motuna
more options

Thanks christ1 thats what I ended uo doing, I was a bit cranky that I might lose all my templates and filters but as you said my data was ok but I will do a backup. Thanks again