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Message filter stops working intermittently

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 16 views
  • Eyano yasuka ya Matt

sbhatgare
sbhatgare
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Hi, I am using Thunderbird ver. 78.12.0 (32-bit). I have configured filter rules in the message filter to move notification messages to the Notification folder. After shifting to ver. 78, in every 3-4 days I am getting the following error message while downloading emails " The messages could not be filtered to a folder 'Sophos Notification' because adding a message to it failed....." . Please refer screenshot for the full message. The message reappears even after the repair of the folder. I also tried manually run the filter, it works. Please suggest a solution. Thanks. Regards, Sachin Bhatgare

Hi, I am using Thunderbird ver. 78.12.0 (32-bit). I have configured filter rules in the message filter to move notification messages to the Notification folder. After shifting to ver. 78, in every 3-4 days I am getting the following error message while downloading emails " The messages could not be filtered to a folder 'Sophos Notification' because adding a message to it failed....." . Please refer screenshot for the full message. The message reappears even after the repair of the folder. I also tried manually run the filter, it works. Please suggest a solution. Thanks. Regards, Sachin Bhatgare
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All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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try excluding the Thunderbird profile from on access scanning by your anti virus product. OR if you have the mail stored in a location subject the random change like a cloud synchronized location or one with streaming backup. Turn those things off.