Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Page failing to reload - Xero

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya cor-el

more options

Since the upgrade to 91.0.2 I am encountering a problem with one page on one website. Can anyone help me to resolve this?

I've checked page settings and removed Cookies etc, to no effect. On logging in securely to My Xero, the Dashboard is the default page loaded, and it works fine. If I browse to any other page (but the Dashboard), all works well. However, when going to the shortcut for the Dashboard, I get this error on the blank page.

'Firefox has detected that the server is redirecting the request for this address in a way that will never complete'.

If I use the back button, it opens OK. Using Web developer tools I see the error message in http://go.xero.com/Dashboard/ : I get NS Error redirecting, but have no knowlwedge to do anything more. Can people offer a fix?

Since the upgrade to 91.0.2 I am encountering a problem with one page on one website. Can anyone help me to resolve this? I've checked page settings and removed Cookies etc, to no effect. On logging in securely to My Xero, the Dashboard is the default page loaded, and it works fine. If I browse to any other page (but the Dashboard), all works well. However, when going to the shortcut for the Dashboard, I get this error on the blank page. 'Firefox has detected that the server is redirecting the request for this address in a way that will never complete'. If I use the back button, it opens OK. Using Web developer tools I see the error message in http://go.xero.com/Dashboard/ : I get NS Error redirecting, but have no knowlwedge to do anything more. Can people offer a fix?

Solution eye eponami

http://kb.mozillazine.org/The_page_isn't_redirecting_properly Not Redirecting properly = cookies

https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (2)

more options

Solution eye oponami

http://kb.mozillazine.org/The_page_isn't_redirecting_properly Not Redirecting properly = cookies

https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.