Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Three GMAIL accounts on my Thunderbird (91.4.0 64bit) desktop client, one account quit working.

  • 2 biyano
  • 1 eza na nkokoso oyo
  • 2 views
  • Eyano yasuka ya Nodakman

Nodakman
Nodakman
more options

I've changed nothing, and suddenly one of the GMAIL accounts quit downloading/uploading. I can access the three accounts directly via the Gmail postoffice so it's not a change of password.

I cleared out all the contents in the Thunderbird password manager. Ran all three accounts in Thunderbird had to reenter password and they uploaded/downloaded except the one that keeps getting an error.

See attached clip of error message.

What's the fix?

I've changed nothing, and suddenly one of the GMAIL accounts quit downloading/uploading. I can access the three accounts directly via the Gmail postoffice so it's not a change of password. I cleared out all the contents in the Thunderbird password manager. Ran all three accounts in Thunderbird had to reenter password and they uploaded/downloaded except the one that keeps getting an error. See attached clip of error message. What's the fix?
Bafoto sur écran jointes

Ezalaki modifié na Nodakman

Solution eye eponami

The first picture indicates the authentication method set in TB is 'normal password'. Change it in Account Settings to OAuth2 for the incoming and outgoing, remove passwords from Saved Passwords in Preferences, accept cookies in the same section, restart TB, enter the account password in the OAuth window.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Solution eye oponami

The first picture indicates the authentication method set in TB is 'normal password'. Change it in Account Settings to OAuth2 for the incoming and outgoing, remove passwords from Saved Passwords in Preferences, accept cookies in the same section, restart TB, enter the account password in the OAuth window.

Nodakman
Nodakman Nkolo motuna
more options

Yes it seems to be working again on all accounts. I changed Tools/Account Settings/Server Settings/Security Settings/Authentication Method to OAuth2 on each account and all three are working again.

Thanks.