We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox installed an update and now I get an error message

more options

Firefox auto-installed an update and now when I try to open the browser, I receive this

Error: Platform version '102.0' is not compatible with minVersion >=101.0.1 maxVersion<=101.0.1

How can I fix this???

Firefox auto-installed an update and now when I try to open the browser, I receive this Error: Platform version '102.0' is not compatible with minVersion >=101.0.1 maxVersion<=101.0.1 How can I fix this???

All Replies (1)

more options

Sorry, this sometimes happens for unknown reasons -- an older file wasn't replaced during the update.

Please download the full installer and run it to re-update your installation. You can use the link in the following article to get the installer: Custom installation of Firefox on Windows.

Success?