Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

On att.com email login webpage, I get "Don't Update" ... "Update" options, not "Don't Save" ... "Save" options

  • 4 biyano
  • 0 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya mimic1

more options

I have 3 separate sets of User IDs w. respective PWs email accounts. After I login to 1st ID, say User-1 & PW-1, --> Enter, the Firefox prompts: "Don't Update" ... "Update" options. Let's say I click --> "Update" option and later log off.

Next I login to 2nd ID, say User-2 & PW-2 --> Enter, again I get same two prompts "Don't Update" ... "Update". Then on it gets interesting .... ....

  • Case 1:- If I click --> "Don't Update," ... later log off. Next when I try login on using either of IDs, User-1 or User-2, Firefox will auto fill in --> PW-1 ... ... (bcoz I had opted --> "Don't Update").
  • Case 2:- Alternatively if I click --> "Update" and later log off. Next when I try login on using either of IDs, User-1 or User-2, Firefox will auto fill --> PW-2 (bcoz now I had opted --> Update" and therefore both IDs got inherited w. PW-2).

The same scenario is enacted if I login to 3rd ID --> User-3. Again depending upon what I click on "Don't Update" / "Update."

Eventually all 3 IDs would inherit just one of the three PWs. This happens whether the Firefox browser is on Mobile or Desktop mode. Lastly on other websites other than att.com login page, I get Save option after entering the PW.

I have 3 separate sets of User IDs w. respective PWs email accounts. After I login to 1st ID, say User-1 & PW-1, --> Enter, the Firefox prompts: "Don't Update" ... "Update" options. Let's say I click --> "Update" option and later log off. Next I login to 2nd ID, say User-2 & PW-2 --> Enter, again I get same two prompts "Don't Update" ... "Update". Then on it gets interesting .... .... * Case 1:- If I click --> "Don't Update," ... later log off. Next when I try login on using either of IDs, User-1 or User-2, Firefox will auto fill in --> PW-1 ... ... (bcoz I had opted --> "Don't Update"). * Case 2:- Alternatively if I click --> "Update" and later log off. Next when I try login on using either of IDs, User-1 or User-2, Firefox will auto fill --> PW-2 (bcoz now I had opted --> Update" and therefore both IDs got inherited w. PW-2). The same scenario is enacted if I login to 3rd ID --> User-3. Again depending upon what I click on "Don't Update" / "Update." Eventually all 3 IDs would inherit just one of the three PWs. This happens whether the Firefox browser is on Mobile or Desktop mode. Lastly on other websites other than att.com login page, I get Save option after entering the PW.

All Replies (4)

more options

Hello so i can make sure i can direct you to the best help is it possible to summerise your issue as a login and updating issue?

more options

Yes. Thank you.

more options

Hi

I am sorry but I am not sure what the problem is:

If you ask Firefox to update credentials after you have changed them, they are updated.

If you do not as Firefox to update credentials, they are not updated.

I am struggling to see the problem here.

more options

Paul, Let me explain you my concern with a family scenario more closer to "home."

There are three or more family members 1. husband Paul, and 2. wife Diane 3. 4.

Paul w. log in user ID .... paul@att.net. and PW ..... paul-husband. Firefox prompt Don't Save / Save, he selects Save. Wife w. log in user ID .... diane@att.net. and PW ..... paul-wife. Firefox prompt Don't Update / Update, she selects: Case 1 .... Update .... Next time when Paul log in using ID: paul@att.net, he finds his auto-fill password is now paul-wife. When Diane log in again using ID: diane@att.net, she finds her auto-fill password is still paul-wife.

Case 2 .... Don't Update .... now when Paul log in using ID paul@att.net, he will see his auto-fill password is as ........ paul-husband. However, when Diane log in using ID diane@att.net, her auto fill password is changed to paul-husband.

Think of the dilema if there is also a son and/or daughter in the same household and all of them use @att.net email domain name.

My solution/recommendation to Firefox would be simply give prompt of Don't Save / Save option for each new User IDs on the same domain name.

Hope it is clear. If not, think of how much time I had to spend to untangle this Permutation - Combination.