Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Upgrade to 102.3 makes filters make messages disappear

  • 2 biyano
  • 0 eza na bankokoso oyo
  • 10 views
  • Eyano yasuka ya mikko2

mikko2
mikko2
more options

After an automatic update to 102.3, my entire primary account was missing. As per https://support.mozilla.org/en-US/questions/1389116#answer-1537137, I downloaded https://archive.mozilla.org/pub/thunderbird/candidates/102.3.0-candidates/build1/win64/en-US/Thunderbird%20Setup%20102.3.0.exe, and now the account is visible.

However, when I send a message to a certain recipient that triggers a filter that moves the message to a different sent folder, the message ceases to exist entirely. It is nowhere in the system to be found.

What gives?

After an automatic update to 102.3, my entire primary account was missing. As per https://support.mozilla.org/en-US/questions/1389116#answer-1537137, I downloaded https://archive.mozilla.org/pub/thunderbird/candidates/102.3.0-candidates/build1/win64/en-US/Thunderbird%20Setup%20102.3.0.exe, and now the account is visible. However, when I send a message to a certain recipient that triggers a filter that moves the message to a different sent folder, the message ceases to exist entirely. It is nowhere in the system to be found. What gives?

All Replies (2)

mikko2
mikko2 Nkolo motuna
more options

Update: also sending a message to myself, for which scenario no filter is specified, the message is not in the Sent folder. ????

mikko2
mikko2 Nkolo motuna
more options

Solution: the update or the fact that the entire main account went missing because of the update made it so that any messages I sent were no longer copied to the account's Sent folder but to the Local Folders' Sent folder, instead. And the local folders are something I don't normally use, so I didn't look there.

Also the views of each folder in the main account were reset to Thunderbird defaults.

A backup option for backing up the configuration of an account, including related filters, views and whathaveyous, would be appreciated for future upgrade-ups.