Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Did I lose all of my email and preferences?

  • 4 biyano
  • 0 eza na bankokoso oyo
  • 6 views
  • Eyano yasuka ya david

more options

Purchased a new laptop to replace an aging desktop. Pulled harddrive out of desktop, attached as an external drive (F:) to the laptop. Mistakenly (apparently) thought I could just run TB from there. Went to F:, tried opening TB. It popped up the Create Account box. Closed that. Opened TB on the laptop (C:). Created account there. It downloaded new email, but I had no old email. So I tried moving the profile from F: to C:. Profile name is now there, but I still have none of my old info. No old mail, folders, etc.

Am I screwed here? Did just opening TB on the F: drive overwrite my original profile?
Any help will be greatly appreciated!
DaveZ.
Purchased a new laptop to replace an aging desktop. Pulled harddrive out of desktop, attached as an external drive (F:) to the laptop. Mistakenly (apparently) thought I could just run TB from there. Went to F:, tried opening TB. It popped up the Create Account box. Closed that. Opened TB on the laptop (C:). Created account there. It downloaded new email, but I had no old email. So I tried moving the profile from F: to C:. Profile name is now there, but I still have none of my old info. No old mail, folders, etc. Am I screwed here? Did just opening TB on the F: drive overwrite my original profile? Any help will be greatly appreciated! DaveZ.

Solution eye eponami

Try this: start Thunderbird on new PC. Click tools>import. Then click to import from another installation and then select the profile on external drive. If all goes well, your preexisting messages will appear.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (4)

more options

Solution eye oponami

Try this: start Thunderbird on new PC. Click tools>import. Then click to import from another installation and then select the profile on external drive. If all goes well, your preexisting messages will appear.

more options

I will try this tonight. Thanks!

more options

Thank You! This worked!

more options

You're very welcome.