Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Allow popup? I wish to change my answer. How?

  • 4 biyano
  • 2 eza na bankokoso oyo
  • 35 views
  • Eyano yasuka ya Terry

more options

Allow popups from xyz.com? (I should have said 'yes', but I said 'no.') How do I change my answer?

Thanks,

Allow popups from xyz.com? (I should have said 'yes', but I said 'no.') How do I change my answer? Thanks,

All Replies (4)

more options

Did you look at "Settings -> Privacy & Security -> Permissions" to remove this permission ?

more options

All permissions in the native popup blocker have been disabled (allow all popups) in my attempt to get a particular website chat window to open. It is the commercial version of Microsoft Office, and one support option is a chat window that displays in a popup. Monday, 4-24-2023 I started getting these warnings: "We're unable to complete your request... "Microsoft account is experiencing technical problems. Please try again later." And "later" never came.

I was finally able to get a hold of them and they had me try Chrome and Edge, and neither generated the error message. Chrome and Edge are plain vanilla versions for me.

I was hoping I had missed something. I also had the uBlock Origin extension. I disabled that for the entire browser as well. I still had the issue.

I just tested it, and it's still broken. Thanks,

more options

You can check for issues with Total Cookie Protection.


If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
more options

Have you tried the Page info window? ctl+i when on the site, then the Permissions tab : Open pop-up windows - Allow. https://support.mozilla.org/en-US/kb/firefox-page-info-window

Ezalaki modifié na Terry