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Forwarding All Emails From Thunderbird to Gmail (Google Workspace)

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user127314555869425806539341953541334625690
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I have a client who is rebranding her business and will be starting fresh with a new custom email account through Gmail (Google Workspace). Her existing email account is with Thunderbird and we want to ensure that while she's taking every precaution to inform people that she will now only be using her new Gmail email address, if any emails do happen to trickle into the old Thunderbird account she doesn't miss them.

We've discussed setting up autoforwarding in Thunderbird so that everything flows to the new account seamlessly.

I'm not familiar with Thunderbird and she is not the most tech savvy person, and due to the confidential nature of her business I won't be able to help configure these setting for her.

I'd like to send her some detailed instructions so she can set it up on her own, does anyone have any instructions on how to do this?

Thank you so much, I really appreciate any insight!

I have a client who is rebranding her business and will be starting fresh with a new custom email account through Gmail (Google Workspace). Her existing email account is with Thunderbird and we want to ensure that while she's taking every precaution to inform people that she will now only be using her new Gmail email address, if any emails do happen to trickle into the old Thunderbird account she doesn't miss them. We've discussed setting up autoforwarding in Thunderbird so that everything flows to the new account seamlessly. I'm not familiar with Thunderbird and she is not the most tech savvy person, and due to the confidential nature of her business I won't be able to help configure these setting for her. I'd like to send her some detailed instructions so she can set it up on her own, does anyone have any instructions on how to do this? Thank you so much, I really appreciate any insight!

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Matt
Matt
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There are no Thunderbird mail accounts. So offering to help is limited by your request being based on a false premise. Thunderbird is a mail client and aggregator collecting mail using the IMAP and POP mail protocols from existing mail accounts with internet email providers such a Gmail, Yahoo, GMX, Yandex and Outlook among many many others including ISP provided accounts that it is configured to connect to.

I would personally configure the gmail workspace account in Thunderbird and continue working as I did in the past. Email is email from that perspective. The Thunderbird client would now have two accounts and all mail would just appear, so nothing would be lost. This would work as would any forwarding arrangement with the provider so long as the provider does not close the email address. Depending on the arrangements with the previous provider it might be the account just closes and mail is bounced by them when your "client" stops their monthly subscription to whoever is supplying the service now.

But that does not address your issue as you express it.

Google has a support article on how to do what your trying to do in the Gmail account. https://support.google.com/mail/answer/21289?hl=en&co=GENIE.Platform%3DDesktop

Fundamentally This is not a Thunderbird issue. It is a google workspace configuration issue.

Unless Thunderbird is running in the background anything done in Thunderbird to "forward" incoming mail will simply not happen, so I am not going into an detail about using filter to forward emails, because fundamentally there are much more reliable ways of doing it.