Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

All incoming mail goes direct to JUNK, how do I correct it?

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 4 views
  • Eyano yasuka ya Matt

more options

All of our incoming emails go directly to JUNK. I cannot find how to change settings to have the mail go to our InBox instead of Junk.

All of our incoming emails go directly to JUNK. I cannot find how to change settings to have the mail go to our InBox instead of Junk.

All Replies (1)

more options

I recalls seeing users of a specific antivirus solution reporting this issue a couple of years ago. Had something to do with a spam or scam tool they injected into Thunderbird. This is the sort of issue that spikes when thunderbird updates because basically none of the anti virus spam/scam tools are compatible post update.