Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Email will not down load

more options

Email will not down load and after a bit the message that it cannot reach IMAP server. Nothing was changed that I know of since last night to now. My gmail account has the new messages in it. Also all of the emails in my inbox have disappeared. All of the other folders have content

Connecting to IMAP keeps timing out

Email will not down load and after a bit the message that it cannot reach IMAP server. Nothing was changed that I know of since last night to now. My gmail account has the new messages in it. Also all of the emails in my inbox have disappeared. All of the other folders have content Connecting to IMAP keeps timing out

Ezalaki modifié na peteferry

All Replies (4)

more options

often when programs on your computer update the antivirus (or it's software firewall) block access to the internet. Given that Thunderbird is in an update cycle I am guessing it is quite probably what has happened to you.

more options

I will look, thanks

more options

Matt said

often when programs on your computer update the antivirus (or it's software firewall) block access to the internet. Given that Thunderbird is in an update cycle I am guessing it is quite probably what has happened to you.

i've never had this happen on an update. i use thunderbird for my optimum mail acct and i have AVG protection software. how do i rectify the problem of my mail not loading. all my folders are in tact and i know i have new mail because i can see it on the optimum site.

more options

I am completely stumped. Mozilla Firefox is not downloading emails since 2/6/24. I don't know how to check my IMAP settings or what they should be to be able to download new messages. Can anyone assist me? These (above) resolutions are beyond my ability to understand. I am a senior.