Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Supernova (115.2.3) high CPU Usage

  • 6 biyano
  • 0 eza na bankokoso oyo
  • 13 views
  • Eyano yasuka ya Wayne Mery

selfsimilar01
selfsimilar01
more options

When Supernova 115.2.3 starts up the CPU usage goes to 11-14% until the calendar brought into focus and then CPU usage drops to less than 1%. This problem exists on all up to date Win 10 Lenovo i7 PCs on which Supernova 115.2.3 is installed - it is not unique to one PC

There were claims that this issue would be fixed in version 115.2.2 BUT now in version 115.2.3 it still exists.

See before calendar and after calendar focus images of task manager

Will this issue be address soon?

When Supernova 115.2.3 starts up the CPU usage goes to 11-14% until the calendar brought into focus and then CPU usage drops to less than 1%. This problem exists on all up to date Win 10 Lenovo i7 PCs on which Supernova 115.2.3 is installed - it is not unique to one PC There were claims that this issue would be fixed in version 115.2.2 BUT now in version 115.2.3 it still exists. See before calendar and after calendar focus images of task manager Will this issue be address soon?
Bafoto sur écran jointes

All Replies (6)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Are you stil seeing this with 115.4.1 ?

selfsimilar01
selfsimilar01 Nkolo motuna
more options

Still the same problem If you guys need help from my end debugging this issue please tell me what you need

Ezalaki modifié na selfsimilar01

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please use https://support.mozilla.org/en-US/kb/profiling-thunderbird-performance to get a performance profile

selfsimilar01
selfsimilar01 Nkolo motuna
more options

I uploaded a short profile. The recording begins with initial message tab start state of Supernova followed by the action that brings the calendar tab into focus and finally back to the message tab

selfsimilar01
selfsimilar01 Nkolo motuna
more options

This problem has yet to be resolved. Did you see the profile I provided? The attached images show the CPU utilization before and after bringing the Calendar into focus

Ezalaki modifié na selfsimilar01

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

selfsimilar01 said
This problem has yet to be resolved. Did you see the profile I provided?

There is no capability to search for specific profiles, so you must post the URL here.

If you still see the problem when using 115.10 or newer, try disabling status bar with View > Toolbars > Status Bar.

If you still see the problem please create a new profile and post the URL here. Thanks.