No email - incoming or outgoing
I have no email access (in or out). I (think) I have tried everything from the help section. I have the smtp outgoing failure message and incoming just buffers. Thanks for any help
Application Basics
Name: Thunderbird Version: 115.4.1 Build ID: 20231024181440 Distribution ID:
Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.4.1 OS: Windows_NT 6.3 9600 OS Theme:
Launcher Process: Enabled
Multiprocess Windows: 0/0
Fission Windows: 0/0
Enabled by default
Remote Processes: 0
Enterprise Policies: Inactive
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: true
Memory Size (RAM): 5.9 GB
Disk Space Available: 391 GB
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) pop3.sumidors.com:110, 2, passwordEncrypted
OUTGOING: , smtp.sumidors.com:587, 2, passwordEncrypted, true
account2:
INCOMING: account2, , (none) Local Folders, 0, passwordCleartext
Libraries
Library
Status
Expected minimum version
Version in use
Path
RNP (OpenPGP)
Calendar Settings
Nat's Work
Name
Value
Name:
Type: storage
Disabled: false
Username:
URI:
Refresh Interval:
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organiser Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported: true
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Keith Work
Name
Value
Name:
Type: storage
Disabled: false
Username:
URI:
Refresh Interval:
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organiser Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported: true
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Workaway
Name
Value
Name:
Type: storage
Disabled: false
Username:
URI:
Refresh Interval:
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organiser Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported: true
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
Add-ons
Name
Type
Version
Enabled
ID
Amazon.co.uk extension 1.1 true amazon@search.mozilla.org
Bing
extension
1.0
true
bing@search.mozilla.org
Chambers (UK)
extension
1.0
true
chambers-en-GB@search.mozilla.org
DuckDuckGo
extension
1.0
true
ddg@search.mozilla.org
Google
extension
1.0
true
google@search.mozilla.org
Wikipedia (en)
extension
1.0
true
wikipedia@search.mozilla.org
British English Dictionary (Marco Pinto)
dictionary
3.2.6
false
marcoagpinto@mail.telepac.pt
Spell checker for es-ES
dictionary
3.2.8
false
es-es@dictionaries.addons.mozilla.org
Signature Switch
extension
2.16.1
false
{2ab1b709-ba03-4361-abf9-c50b964ff75d}
Security Software
Type: Name
Antivirus: Windows Defender
Antispyware: Windows Defender
Firewall: Windows Firewall
Graphics
Features
Compositing: WebRender (Software)
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: -
WebGL 1 Driver Renderer: WebGL is currently disabled.
WebGL 1 Driver Version: -
WebGL 1 Driver Extensions: -
WebGL 1 Extensions: -
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL is currently disabled.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Target Frame Rate: 60
DirectWrite: true (6.3.9600.20139)
GPU #1
Active: Yes
Description: Intel(R) HD Graphics 4000
Vendor ID: 0x8086
Device ID: 0x0166
Driver Version: 10.18.10.4276
Driver Date: 8-17-2015
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Subsys ID: 00000000
RAM: 0
GPU #2
Active: No
RAM: 0
Diagnostics
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: skia
CMSOutputProfile: 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
Display0: 1366x768@60Hz scales:1.000000|1.000000
DisplayCount: 1
HardwareStretching: both=0 window-only=0 full-screen-only=0 none=0 error=1
Window Device Pixel Ratios: 1
ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
WebGPU Default Adapter: [object Object]
WebGPU Fallback Adapter: [object Object]
Decision Log
HW_COMPOSITING: available by defaultblocked by runtime: Acceleration blocked by safe-mode
D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled
DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing
D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disableddisabled by env: D3D11 compositing is disabled
GPU_PROCESS: available by defaultblocked by runtime: Safe-mode is enabled
WEBRENDER: available by defaultunavailable-in-safe-mode by runtime: Safe-mode is enabled
WEBRENDER_COMPOSITOR: available by defaultunavailable by runtime: No DirectComposition usage
WEBRENDER_PARTIAL: available by default
WEBRENDER_SHADER_CACHE: available by defaultunavailable by runtime: WebRender disabled
WEBRENDER_OPTIMIZED_SHADERS: available by defaultunavailable by runtime: WebRender disabled
WEBRENDER_ANGLE: available by defaultunavailable-no-angle by runtime: ANGLE is disabled
WEBRENDER_DCOMP_PRESENT: available by defaultunavailable by env: Requires GPU processunavailable by runtime: Requires ANGLE
WEBRENDER_SCISSORED_CACHE_CLEARS: available by defaultblocklisted by env: Blocklisted by gfxInfo
WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
WINDOW_OCCLUSION: available by default
VP8_HW_DECODE: available by default
VP9_HW_DECODE: available by default
REUSE_DECODER_DEVICE: available by default
BACKDROP_FILTER: available by defaultBlocklisted due to known issues: bug 1785366
CANVAS_RENDERER_THREAD: available by default
ACCELERATED_CANVAS2D: disabled by default: Disabled by defaultblocked by env: Disabled by Software WebRender
Crash Guard Disabled Features
Workarounds
Failure Log
(#0) Error: RenderCompositorSWGL failed mapping default framebuffer, no dt
Media
Audio Backend: wasapi
Max Channels: 2
Preferred Sample Rate: 48000
Roundtrip latency (standard deviation): 21.77ms (0.25)
Output Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Headset (UE BOOM 2 Hands-Free)
BTHHFENUM\BthHFPAudio\9&2b7a184a&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0
Headphones (UE BOOM 2 Stereo)
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001000a_PID&ffff\8&d4cde2f&0&C0288D8B2540_C00000000
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Speakers (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_144DC706&REV_1002\4&2ec46583&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Input Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Stereo Mix (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_144DC706&REV_1002\4&2ec46583&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Headset (UE BOOM 2 Hands-Free)
BTHHFENUM\BthHFPAudio\9&2b7a184a&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0
Microphone (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_144DC706&REV_1002\4&2ec46583&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Media Capabilities
Enumerate database
Environment Variables
MOZ_APP_RESTART: 1 MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\natmiles\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\natmiles\AppData\Roaming\Thunderbird\Profiles\wjvb9fu9.default\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\natmiles\AppData\Roaming\Thunderbird\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Thunderbird\crashreporter-override.ini MOZ_LAUNCHER_PROCESS: 1
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.amount_written: 564738
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.search.region: ES
dom.apps.reset-permissions: true
extensions.lastAppVersion: 115.4.1
font.internaluseonly.changed: true
font.size.fixed.el: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
gfx.crash-guard.d3d11layers.appVersion: 102.14.0
gfx.crash-guard.d3d11layers.deviceID: 0x0166
gfx.crash-guard.d3d11layers.driverVersion: 10.18.10.4276
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.glcontext.appVersion: 45.5.0
gfx.crash-guard.glcontext.deviceID: 0x0166
gfx.crash-guard.glcontext.driverVersion: 10.18.10.3958
gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.glcontext: 2
gfx.crash-guard.status.wmfvpxvideo: 2
gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.0
gfx.crash-guard.wmfvpxvideo.deviceID: 0x0166
gfx.crash-guard.wmfvpxvideo.driverVersion: 10.18.10.4276
idle.lastDailyNotification: 1699010070
layers.mlgpu.sanity-test-failed: false
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: true
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
network.trr.blocklist_cleanup_done: true
places.database.lastMaintenance: 1698663143
places.history.expiration.transient_current_max_pages: 112348
plugin.importedState: true
privacy.purge_trackers.date_in_cookie_database: 0
security.disable_button.openDeviceManager: false
security.remote_settings.crlite_filters.checked: 1635587066
security.remote_settings.intermediates.checked: 1635587066
security.sandbox.content.tempDirSuffix: {030e3f5b-ee4a-4828-9fbb-edcf27c42005}
security.sandbox.plugin.tempDirSuffix: {ea94b452-087c-4f50-be4f-c142509810e0}
signon.autologin.proxy: true
signon.importedFromSqlite: true
storage.vacuum.last.content-prefs.sqlite: 1698262204
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1697005282
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
fission.autostart.session: true
Places Database
Accessibility
Activated: false Prevent Accessibility: 0 Accessible Handler Used: Accessibility Instantiator:
Library Versions
Expected minimum version
Version in use
NSPR
4.35
4.35
NSS
3.90
3.90
NSSSMIME
3.90
3.90
NSSSSL
3.90
3.90
NSSUTIL
3.90
3.90
Sandbox
Content Process Sandbox Level: 0 Effective Content Process Sandbox Level: 1 Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Running in Safe Mode GPU Process Sandbox Level: 1
Startup Cache
Disk Cache Path: C:\Users\natmiles\AppData\Local\Thunderbird\Profiles\wjvb9fu9.default\startupCache\startupCache.4.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: false
Internationalisation & Localisation
Application Settings
Requested Locales: ["en-GB"]
Available Locales: ["en-GB","en-US"]
App Locales: ["en-GB","en-US"]
Regional Preferences: ["en-GB"]
Default Locale: "en-GB"
Operating System
System Locales: ["en-GB"]
Regional Preferences: ["en-GB"]
Remote Debugging (Chromium Protocol)
Accepting Connections: URL:
Printing
Modified print settings
print_printer: gkh print.more-settings.open: true print.printer_F*ING_PRINTER.print_duplex: 1 print.printer_F*ING_PRINTER.print_footercenter: print.printer_F*ING_PRINTER.print_footerleft: &PT print.printer_F*ING_PRINTER.print_footerright: &D print.printer_F*ING_PRINTER.print_headercenter: &T print.printer_F*ING_PRINTER.print_headerleft: print.printer_F*ING_PRINTER.print_headerright: print.printer_HP_ENVY_5640_series_(Copy_1).print_bgcolor: false print.printer_HP_ENVY_5640_series_(Copy_1).print_bgimages: false print.printer_HP_ENVY_5640_series_(Copy_1).print_duplex: 1 print.printer_HP_ENVY_5640_series_(Copy_1).print_edge_bottom: 0 print.printer_HP_ENVY_5640_series_(Copy_1).print_edge_left: 0 print.printer_HP_ENVY_5640_series_(Copy_1).print_edge_right: 0 print.printer_HP_ENVY_5640_series_(Copy_1).print_edge_top: 0 print.printer_HP_ENVY_5640_series_(Copy_1).print_footercenter: print.printer_HP_ENVY_5640_series_(Copy_1).print_footerleft: &PT print.printer_HP_ENVY_5640_series_(Copy_1).print_footerright: &D print.printer_HP_ENVY_5640_series_(Copy_1).print_headercenter: &T print.printer_HP_ENVY_5640_series_(Copy_1).print_headerleft: print.printer_HP_ENVY_5640_series_(Copy_1).print_headerright: print.printer_HP_ENVY_5640_series_(Copy_1).print_in_color: false print.printer_HP_ENVY_5640_series_(Copy_1).print_margin_bottom: 0.5 print.printer_HP_ENVY_5640_series_(Copy_1).print_margin_left: 0.5 print.printer_HP_ENVY_5640_series_(Copy_1).print_margin_right: 0.5 print.printer_HP_ENVY_5640_series_(Copy_1).print_margin_top: 0.5 print.printer_HP_ENVY_5640_series_(Copy_1).print_orientation: 0 print.printer_HP_ENVY_5640_series_(Copy_1).print_page_delay: 50 print.printer_HP_ENVY_5640_series_(Copy_1).print_paper_height: 297.011 print.printer_HP_ENVY_5640_series_(Copy_1).print_paper_id: 9 print.printer_HP_ENVY_5640_series_(Copy_1).print_paper_size_unit: 1 print.printer_HP_ENVY_5640_series_(Copy_1).print_paper_width: 210.016 print.printer_HP_ENVY_5640_series_(Copy_1).print_resolution: 600 print.printer_HP_ENVY_5640_series_(Copy_1).print_reversed: false print.printer_HP_ENVY_5640_series_(Copy_1).print_scaling: 1 print.printer_HP_ENVY_5640_series_(Copy_1).print_shrink_to_fit: true print.printer_HP_ENVY_5640_series_(Copy_1).print_to_file: false print.printer_HP_ENVY_5640_series_(Copy_1).print_unwriteable_margin_bottom: 12 print.printer_HP_ENVY_5640_series_(Copy_1).print_unwriteable_margin_left: 12 print.printer_HP_ENVY_5640_series_(Copy_1).print_unwriteable_margin_right: 12 print.printer_HP_ENVY_5640_series_(Copy_1).print_unwriteable_margin_top: 12 print.printer_HP_ENVY_5640_series_(Copy_2).print_duplex: 1 print.printer_HP_ENVY_5640_series_(Copy_2).print_footercenter: print.printer_HP_ENVY_5640_series_(Copy_2).print_footerleft: print.printer_HP_ENVY_5640_series_(Copy_2).print_footerright: print.printer_HP_ENVY_5640_series_(Copy_2).print_headercenter: print.printer_HP_ENVY_5640_series_(Copy_2).print_headerleft: print.printer_HP_ENVY_5640_series_(Copy_2).print_headerright: print.printer_HP_ENVY_5640_series_(Copy_2).print_in_color: true print.printer_HP_ENVY_5640_series_(Network).print_bgcolor: false print.printer_HP_ENVY_5640_series_(Network).print_bgimages: false print.printer_HP_ENVY_5640_series_(Network).print_duplex: -437918235 print.printer_HP_ENVY_5640_series_(Network).print_edge_bottom: 0 print.printer_HP_ENVY_5640_series_(Network).print_edge_left: 0 print.printer_HP_ENVY_5640_series_(Network).print_edge_right: 0 print.printer_HP_ENVY_5640_series_(Network).print_edge_top: 0 print.printer_HP_ENVY_5640_series_(Network).print_evenpages: true print.printer_HP_ENVY_5640_series_(Network).print_footercenter: print.printer_HP_ENVY_5640_series_(Network).print_footerleft: &PT print.printer_HP_ENVY_5640_series_(Network).print_footerright: &D print.printer_HP_ENVY_5640_series_(Network).print_headercenter: print.printer_HP_ENVY_5640_series_(Network).print_headerleft: &T print.printer_HP_ENVY_5640_series_(Network).print_headerright: &U print.printer_HP_ENVY_5640_series_(Network).print_in_color: true print.printer_HP_ENVY_5640_series_(Network).print_margin_bottom: 0.5 print.printer_HP_ENVY_5640_series_(Network).print_margin_left: 0.5 print.printer_HP_ENVY_5640_series_(Network).print_margin_right: 0.5 print.printer_HP_ENVY_5640_series_(Network).print_margin_top: 0.5 print.printer_HP_ENVY_5640_series_(Network).print_oddpages: true print.printer_HP_ENVY_5640_series_(Network).print_orientation: 0 print.printer_HP_ENVY_5640_series_(Network).print_page_delay: 50 print.printer_HP_ENVY_5640_series_(Network).print_paper_data: 9 print.printer_HP_ENVY_5640_series_(Network).print_paper_height: 11.00 print.printer_HP_ENVY_5640_series_(Network).print_paper_name: print.printer_HP_ENVY_5640_series_(Network).print_paper_size_type: 0 print.printer_HP_ENVY_5640_series_(Network).print_paper_size_unit: 1 print.printer_HP_ENVY_5640_series_(Network).print_paper_width: 8.50 print.printer_HP_ENVY_5640_series_(Network).print_resolution: -437918235 print.printer_HP_ENVY_5640_series_(Network).print_reversed: false print.printer_HP_ENVY_5640_series_(Network).print_scaling: 1.00 print.printer_HP_ENVY_5640_series_(Network).print_shrink_to_fit: true print.printer_HP_ENVY_5640_series_(Network).print_to_file: false print.printer_HP_ENVY_5640_series_(Network).print_unwriteable_margin_bottom: 0 print.printer_HP_ENVY_5640_series_(Network).print_unwriteable_margin_left: 0 print.printer_HP_ENVY_5640_series_(Network).print_unwriteable_margin_right: 0 print.printer_HP_ENVY_5640_series_(Network).print_unwriteable_margin_top: 0 print.printer_HP_ENVY_5640_series_wifi.print_bgcolor: false print.printer_HP_ENVY_5640_series_WIFI.print_bgcolor: false print.printer_HP_ENVY_5640_series_wifi.print_bgimages: false print.printer_HP_ENVY_5640_series_WIFI.print_bgimages: false print.printer_HP_ENVY_5640_series_wifi.print_duplex: 1 print.printer_HP_ENVY_5640_series_WIFI.print_duplex: 0 print.printer_HP_ENVY_5640_series_wifi.print_edge_bottom: 0 print.printer_HP_ENVY_5640_series_WIFI.print_edge_bottom: 0 print.printer_HP_ENVY_5640_series_wifi.print_edge_left: 0 print.printer_HP_ENVY_5640_series_WIFI.print_edge_left: 0 print.printer_HP_ENVY_5640_series_wifi.print_edge_right: 0 print.printer_HP_ENVY_5640_series_WIFI.print_edge_right: 0 print.printer_HP_ENVY_5640_series_wifi.print_edge_top: 0 print.printer_HP_ENVY_5640_series_WIFI.print_edge_top: 0 print.printer_HP_ENVY_5640_series_wifi.print_footercenter: print.printer_HP_ENVY_5640_series_WIFI.print_footercenter: print.printer_HP_ENVY_5640_series_wifi.print_footerleft: &PT print.printer_HP_ENVY_5640_series_WIFI.print_footerleft: &PT print.printer_HP_ENVY_5640_series_wifi.print_footerright: &D print.printer_HP_ENVY_5640_series_WIFI.print_footerright: &D print.printer_HP_ENVY_5640_series_wifi.print_headercenter: &T print.printer_HP_ENVY_5640_series_WIFI.print_headercenter: &T print.printer_HP_ENVY_5640_series_wifi.print_headerleft: print.printer_HP_ENVY_5640_series_WIFI.print_headerleft: print.printer_HP_ENVY_5640_series_wifi.print_headerright: print.printer_HP_ENVY_5640_series_WIFI.print_headerright: print.printer_HP_ENVY_5640_series_wifi.print_in_color: true print.printer_HP_ENVY_5640_series_WIFI.print_in_color: true print.printer_HP_ENVY_5640_series_wifi.print_margin_bottom: 0.5 print.printer_HP_ENVY_5640_series_WIFI.print_margin_bottom: 0.5 print.printer_HP_ENVY_5640_series_wifi.print_margin_left: 0.5 print.printer_HP_ENVY_5640_series_WIFI.print_margin_left: 0.5 print.printer_HP_ENVY_5640_series_wifi.print_margin_right: 0.5 print.printer_HP_ENVY_5640_series_WIFI.print_margin_right: 0.5 print.printer_HP_ENVY_5640_series_wifi.print_margin_top: 0.5 print.printer_HP_ENVY_5640_series_WIFI.print_margin_top: 0.5 print.printer_HP_ENVY_5640_series_wifi.print_orientation: 0 print.printer_HP_ENVY_5640_series_WIFI.print_orientation: 0 print.printer_HP_ENVY_5640_series_wifi.print_page_delay: 50 print.printer_HP_ENVY_5640_series_WIFI.print_page_delay: 50 print.printer_HP_ENVY_5640_series_wifi.print_paper_height: 297.011 print.printer_HP_ENVY_5640_series_WIFI.print_paper_height: 297.011 print.printer_HP_ENVY_5640_series_wifi.print_paper_id: 9 print.printer_HP_ENVY_5640_series_WIFI.print_paper_id: 9 print.printer_HP_ENVY_5640_series_wifi.print_paper_size_unit: 1 print.printer_HP_ENVY_5640_series_WIFI.print_paper_size_unit: 1 print.printer_HP_ENVY_5640_series_wifi.print_paper_width: 210.016 print.printer_HP_ENVY_5640_series_WIFI.print_paper_width: 210.016 print.printer_HP_ENVY_5640_series_wifi.print_resolution: 600 print.printer_HP_ENVY_5640_series_WIFI.print_resolution: 600 print.printer_HP_ENVY_5640_series_wifi.print_reversed: false print.printer_HP_ENVY_5640_series_WIFI.print_reversed: false print.printer_HP_ENVY_5640_series_wifi.print_scaling: 1 print.printer_HP_ENVY_5640_series_WIFI.print_scaling: 1 print.printer_HP_ENVY_5640_series_wifi.print_shrink_to_fit: true print.printer_HP_ENVY_5640_series_WIFI.print_shrink_to_fit: true print.printer_HP_ENVY_5640_series_wifi.print_to_file: false print.printer_HP_ENVY_5640_series_WIFI.print_to_file: false print.printer_HP_ENVY_5640_series_wifi.print_unwriteable_margin_bottom: 12 print.printer_HP_ENVY_5640_series_WIFI.print_unwriteable_margin_bottom: 12 print.printer_HP_ENVY_5640_series_wifi.print_unwriteable_margin_left: 12 print.printer_HP_ENVY_5640_series_WIFI.print_unwriteable_margin_left: 12 print.printer_HP_ENVY_5640_series_wifi.print_unwriteable_margin_right: 12 print.printer_HP_ENVY_5640_series_WIFI.print_unwriteable_margin_right: 12 print.printer_HP_ENVY_5640_series_wifi.print_unwriteable_margin_top: 12 print.printer_HP_ENVY_5640_series_WIFI.print_unwriteable_margin_top: 12 print.printer_HP_ENVY_5640_series.print_bgcolor: false print.printer_HP_ENVY_5640_series.print_bgimages: false print.printer_HP_ENVY_5640_series.print_duplex: 1 print.printer_HP_ENVY_5640_series.print_edge_bottom: 0 print.printer_HP_ENVY_5640_series.print_edge_left: 0 print.printer_HP_ENVY_5640_series.print_edge_right: 0 print.printer_HP_ENVY_5640_series.print_edge_top: 0 print.printer_HP_ENVY_5640_series.print_evenpages: true print.printer_HP_ENVY_5640_series.print_footercenter: print.printer_HP_ENVY_5640_series.print_footerleft: &PT print.printer_HP_ENVY_5640_series.print_footerright: &D print.printer_HP_ENVY_5640_series.print_headercenter: print.printer_HP_ENVY_5640_series.print_headerleft: &T print.printer_HP_ENVY_5640_series.print_headerright: &U print.printer_HP_ENVY_5640_series.print_in_color: true print.printer_HP_ENVY_5640_series.print_margin_bottom: 0.5 print.printer_HP_ENVY_5640_series.print_margin_left: 0.5 print.printer_HP_ENVY_5640_series.print_margin_right: 0.5 print.printer_HP_ENVY_5640_series.print_margin_top: 0.5 print.printer_HP_ENVY_5640_series.print_oddpages: true print.printer_HP_ENVY_5640_series.print_orientation: 0 print.printer_HP_ENVY_5640_series.print_page_delay: 50 print.printer_HP_ENVY_5640_series.print_paper_data: 9 print.printer_HP_ENVY_5640_series.print_paper_height: 297.011 print.printer_HP_ENVY_5640_series.print_paper_id: 9 print.printer_HP_ENVY_5640_series.print_paper_name: print.printer_HP_ENVY_5640_series.print_paper_size_unit: 1 print.printer_HP_ENVY_5640_series.print_paper_width: 210.016 print.printer_HP_ENVY_5640_series.print_resolution: 600 print.printer_HP_ENVY_5640_series.print_reversed: false print.printer_HP_ENVY_5640_series.print_scaling: 1 print.printer_HP_ENVY_5640_series.print_shrink_to_fit: true print.printer_HP_ENVY_5640_series.print_to_file: false print.printer_HP_ENVY_5640_series.print_unwriteable_margin_bottom: 12 print.printer_HP_ENVY_5640_series.print_unwriteable_margin_left: 12 print.printer_HP_ENVY_5640_series.print_unwriteable_margin_right: 12 print.printer_HP_ENVY_5640_series.print_unwriteable_margin_top: 12 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_bgcolor: false print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_bgimages: false print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_duplex: 1 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_edge_bottom: 0 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_edge_left: 0 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_edge_right: 0 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_edge_top: 0 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_evenpages: true print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_footercenter: print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_footerleft: &PT print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_footerright: &D print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_headercenter: print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_headerleft: &T print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_headerright: &U print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_in_color: false print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_margin_bottom: 0.5 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_margin_left: 0.5 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_margin_right: 0.5 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_margin_top: 0.5 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_oddpages: true print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_orientation: 0 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_page_delay: 50 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_paper_data: 9 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_paper_height: 297.011 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_paper_id: 9 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_paper_name: print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_paper_size_unit: 1 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_paper_width: 210.016 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_resolution: 600 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_reversed: false print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_scaling: 1 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_shrink_to_fit: true print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_to_file: false print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_unwriteable_margin_bottom: 12 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_unwriteable_margin_left: 12 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_unwriteable_margin_right: 12 print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_unwriteable_margin_top: 12 print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false print.printer_Microsoft_XPS_Document_Writer.print_duplex: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0 print.printer_Microsoft_XPS_Document_Writer.print_footercenter: print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D print.printer_Microsoft_XPS_Document_Writer.print_headercenter: &T print.printer_Microsoft_XPS_Document_Writer.print_headerleft: print.printer_Microsoft_XPS_Document_Writer.print_headerright: print.printer_Microsoft_XPS_Document_Writer.print_in_color: true print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5 print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0 print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50 print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 297 print.printer_Microsoft_XPS_Document_Writer.print_paper_id: 9 print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 1 print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 209.9 print.printer_Microsoft_XPS_Document_Writer.print_resolution: 600 print.printer_Microsoft_XPS_Document_Writer.print_reversed: false print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1 print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true print.printer_Microsoft_XPS_Document_Writer.print_to_file: false print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0 print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0
I have no email access (in or out). I (think) I have tried everything from the help section. I have the smtp outgoing failure message and incoming just buffers.
Thanks for any help
Application Basics
Name: Thunderbird
Version: 115.4.1
Build ID: 20231024181440
Distribution ID:
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.4.1
OS: Windows_NT 6.3 9600
OS Theme:
Launcher Process: Enabled
Multiprocess Windows: 0/0
Fission Windows: 0/0
Enabled by default
Remote Processes: 0
Enterprise Policies: Inactive
Google Location Service Key: Missing
Google Safebrowsing Key: Missing
Mozilla Location Service Key: Missing
Safe Mode: true
Memory Size (RAM): 5.9 GB
Disk Space Available: 391 GB
Mail and News Accounts
account1:
INCOMING: account1, , (pop3) pop3.sumidors.com:110, 2, passwordEncrypted
OUTGOING: , smtp.sumidors.com:587, 2, passwordEncrypted, true
account2:
INCOMING: account2, , (none) Local Folders, 0, passwordCleartext
Libraries
Library
Status
Expected minimum version
Version in use
Path
RNP (OpenPGP)
Calendar Settings
Nat's Work
Name
Value
Name:
Type: storage
Disabled: false
Username:
URI:
Refresh Interval:
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organiser Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported: true
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Keith Work
Name
Value
Name:
Type: storage
Disabled: false
Username:
URI:
Refresh Interval:
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organiser Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported: true
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Workaway
Name
Value
Name:
Type: storage
Disabled: false
Username:
URI:
Refresh Interval:
Read-only: false
Suppress Alarms: false
Cache Enabled: false
iMIP Identity: id1
iMIP Disabled:
iMIP Account:
Organiser Id:
Force Email Scheduling:
Popup Alarms Supported:
Alarms on Invitation Supported:
Max Alarms Per Event:
Attachment Supported:
Max Categories:
Privacy State Supported:
Priority Supported: true
Event Supported:
Task Supported:
Local Time Supported:
UTC/GMT Supported:
Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
Add-ons
Name
Type
Version
Enabled
ID
Amazon.co.uk
extension
1.1
true
amazon@search.mozilla.org
Bing
extension
1.0
true
bing@search.mozilla.org
Chambers (UK)
extension
1.0
true
chambers-en-GB@search.mozilla.org
DuckDuckGo
extension
1.0
true
ddg@search.mozilla.org
Google
extension
1.0
true
google@search.mozilla.org
Wikipedia (en)
extension
1.0
true
wikipedia@search.mozilla.org
British English Dictionary (Marco Pinto)
dictionary
3.2.6
false
marcoagpinto@mail.telepac.pt
Spell checker for es-ES
dictionary
3.2.8
false
es-es@dictionaries.addons.mozilla.org
Signature Switch
extension
2.16.1
false
{2ab1b709-ba03-4361-abf9-c50b964ff75d}
Security Software
Type: Name
Antivirus: Windows Defender
Antispyware: Windows Defender
Firewall: Windows Firewall
Graphics
Features
Compositing: WebRender (Software)
Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info: -
WebGL 1 Driver Renderer: WebGL is currently disabled.
WebGL 1 Driver Version: -
WebGL 1 Driver Extensions: -
WebGL 1 Extensions: -
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL is currently disabled.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Target Frame Rate: 60
DirectWrite: true (6.3.9600.20139)
GPU #1
Active: Yes
Description: Intel(R) HD Graphics 4000
Vendor ID: 0x8086
Device ID: 0x0166
Driver Version: 10.18.10.4276
Driver Date: 8-17-2015
Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Subsys ID: 00000000
RAM: 0
GPU #2
Active: No
RAM: 0
Diagnostics
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: skia
CMSOutputProfile: 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
Display0: 1366x768@60Hz scales:1.000000|1.000000
DisplayCount: 1
HardwareStretching: both=0 window-only=0 full-screen-only=0 none=0 error=1
Window Device Pixel Ratios: 1
ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
WebGPU Default Adapter: [object Object]
WebGPU Fallback Adapter: [object Object]
Decision Log
HW_COMPOSITING: available by defaultblocked by runtime: Acceleration blocked by safe-mode
D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled
DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing
D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disableddisabled by env: D3D11 compositing is disabled
GPU_PROCESS: available by defaultblocked by runtime: Safe-mode is enabled
WEBRENDER: available by defaultunavailable-in-safe-mode by runtime: Safe-mode is enabled
WEBRENDER_COMPOSITOR: available by defaultunavailable by runtime: No DirectComposition usage
WEBRENDER_PARTIAL: available by default
WEBRENDER_SHADER_CACHE: available by defaultunavailable by runtime: WebRender disabled
WEBRENDER_OPTIMIZED_SHADERS: available by defaultunavailable by runtime: WebRender disabled
WEBRENDER_ANGLE: available by defaultunavailable-no-angle by runtime: ANGLE is disabled
WEBRENDER_DCOMP_PRESENT: available by defaultunavailable by env: Requires GPU processunavailable by runtime: Requires ANGLE
WEBRENDER_SCISSORED_CACHE_CLEARS: available by defaultblocklisted by env: Blocklisted by gfxInfo
WEBGPU: available by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
WINDOW_OCCLUSION: available by default
VP8_HW_DECODE: available by default
VP9_HW_DECODE: available by default
REUSE_DECODER_DEVICE: available by default
BACKDROP_FILTER: available by defaultBlocklisted due to known issues: bug 1785366
CANVAS_RENDERER_THREAD: available by default
ACCELERATED_CANVAS2D: disabled by default: Disabled by defaultblocked by env: Disabled by Software WebRender
Crash Guard Disabled Features
Workarounds
Failure Log
(#0) Error: RenderCompositorSWGL failed mapping default framebuffer, no dt
Media
Audio Backend: wasapi
Max Channels: 2
Preferred Sample Rate: 48000
Roundtrip latency (standard deviation): 21.77ms (0.25)
Output Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Headset (UE BOOM 2 Hands-Free)
BTHHFENUM\BthHFPAudio\9&2b7a184a&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0
Headphones (UE BOOM 2 Stereo)
BTHENUM\{0000110b-0000-1000-8000-00805f9b34fb}_VID&0001000a_PID&ffff\8&d4cde2f&0&C0288D8B2540_C00000000
Unplugged
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Speakers (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_144DC706&REV_1002\4&2ec46583&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Input Devices
Name
Group
Vendor
State
Preferred
Format
Channels
Rate
Latency
Stereo Mix (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_144DC706&REV_1002\4&2ec46583&0&0001
Disabled
None
default: F32LE, support: S16LE F32LE
2
default: 44100, support: 44100 - 44100
0 - 0
Headset (UE BOOM 2 Hands-Free)
BTHHFENUM\BthHFPAudio\9&2b7a184a&0&97
Unplugged
None
default: F32LE, support: S16LE F32LE
1
default: 8000, support: 8000 - 8000
0 - 0
Microphone (Realtek High Definition Audio)
HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_144DC706&REV_1002\4&2ec46583&0&0001
Enabled
All
default: F32LE, support: S16LE F32LE
2
default: 48000, support: 48000 - 48000
144 - 480
Media Capabilities
Enumerate database
Environment Variables
MOZ_APP_RESTART: 1
MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\natmiles\AppData\Roaming\Thunderbird\Crash Reports
MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\natmiles\AppData\Roaming\Thunderbird\Profiles\wjvb9fu9.default\crashes\events
MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\natmiles\AppData\Roaming\Thunderbird\Pending Pings
MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Thunderbird\crashreporter-override.ini
MOZ_LAUNCHER_PROCESS: 1
Important Modified Preferences
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.amount_written: 564738
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.search.region: ES
dom.apps.reset-permissions: true
extensions.lastAppVersion: 115.4.1
font.internaluseonly.changed: true
font.size.fixed.el: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
gfx.crash-guard.d3d11layers.appVersion: 102.14.0
gfx.crash-guard.d3d11layers.deviceID: 0x0166
gfx.crash-guard.d3d11layers.driverVersion: 10.18.10.4276
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.glcontext.appVersion: 45.5.0
gfx.crash-guard.glcontext.deviceID: 0x0166
gfx.crash-guard.glcontext.driverVersion: 10.18.10.3958
gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.glcontext: 2
gfx.crash-guard.status.wmfvpxvideo: 2
gfx.crash-guard.wmfvpxvideo.appVersion: 91.13.0
gfx.crash-guard.wmfvpxvideo.deviceID: 0x0166
gfx.crash-guard.wmfvpxvideo.driverVersion: 10.18.10.4276
idle.lastDailyNotification: 1699010070
layers.mlgpu.sanity-test-failed: false
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: true
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
network.trr.blocklist_cleanup_done: true
places.database.lastMaintenance: 1698663143
places.history.expiration.transient_current_max_pages: 112348
plugin.importedState: true
privacy.purge_trackers.date_in_cookie_database: 0
security.disable_button.openDeviceManager: false
security.remote_settings.crlite_filters.checked: 1635587066
security.remote_settings.intermediates.checked: 1635587066
security.sandbox.content.tempDirSuffix: {030e3f5b-ee4a-4828-9fbb-edcf27c42005}
security.sandbox.plugin.tempDirSuffix: {ea94b452-087c-4f50-be4f-c142509810e0}
signon.autologin.proxy: true
signon.importedFromSqlite: true
storage.vacuum.last.content-prefs.sqlite: 1698262204
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1697005282
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
fission.autostart.session: true
Places Database
Accessibility
Activated: false
Prevent Accessibility: 0
Accessible Handler Used:
Accessibility Instantiator:
Library Versions
Expected minimum version
Version in use
NSPR
4.35
4.35
NSS
3.90
3.90
NSSSMIME
3.90
3.90
NSSSSL
3.90
3.90
NSSUTIL
3.90
3.90
Sandbox
Content Process Sandbox Level: 0
Effective Content Process Sandbox Level: 1
Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Running in Safe Mode
GPU Process Sandbox Level: 1
Startup Cache
Disk Cache Path: C:\Users\natmiles\AppData\Local\Thunderbird\Profiles\wjvb9fu9.default\startupCache\startupCache.4.little
Ignore Disk Cache: false
Found Disk Cache on Init: false
Wrote to Disk Cache: false
Internationalisation & Localisation
Application Settings
Requested Locales: ["en-GB"]
Available Locales: ["en-GB","en-US"]
App Locales: ["en-GB","en-US"]
Regional Preferences: ["en-GB"]
Default Locale: "en-GB"
Operating System
System Locales: ["en-GB"]
Regional Preferences: ["en-GB"]
Remote Debugging (Chromium Protocol)
Accepting Connections:
URL:
Printing
Modified print settings
print_printer: gkh
print.more-settings.open: true
print.printer_F*ING_PRINTER.print_duplex: 1
print.printer_F*ING_PRINTER.print_footercenter:
print.printer_F*ING_PRINTER.print_footerleft: &PT
print.printer_F*ING_PRINTER.print_footerright: &D
print.printer_F*ING_PRINTER.print_headercenter: &T
print.printer_F*ING_PRINTER.print_headerleft:
print.printer_F*ING_PRINTER.print_headerright:
print.printer_HP_ENVY_5640_series_(Copy_1).print_bgcolor: false
print.printer_HP_ENVY_5640_series_(Copy_1).print_bgimages: false
print.printer_HP_ENVY_5640_series_(Copy_1).print_duplex: 1
print.printer_HP_ENVY_5640_series_(Copy_1).print_edge_bottom: 0
print.printer_HP_ENVY_5640_series_(Copy_1).print_edge_left: 0
print.printer_HP_ENVY_5640_series_(Copy_1).print_edge_right: 0
print.printer_HP_ENVY_5640_series_(Copy_1).print_edge_top: 0
print.printer_HP_ENVY_5640_series_(Copy_1).print_footercenter:
print.printer_HP_ENVY_5640_series_(Copy_1).print_footerleft: &PT
print.printer_HP_ENVY_5640_series_(Copy_1).print_footerright: &D
print.printer_HP_ENVY_5640_series_(Copy_1).print_headercenter: &T
print.printer_HP_ENVY_5640_series_(Copy_1).print_headerleft:
print.printer_HP_ENVY_5640_series_(Copy_1).print_headerright:
print.printer_HP_ENVY_5640_series_(Copy_1).print_in_color: false
print.printer_HP_ENVY_5640_series_(Copy_1).print_margin_bottom: 0.5
print.printer_HP_ENVY_5640_series_(Copy_1).print_margin_left: 0.5
print.printer_HP_ENVY_5640_series_(Copy_1).print_margin_right: 0.5
print.printer_HP_ENVY_5640_series_(Copy_1).print_margin_top: 0.5
print.printer_HP_ENVY_5640_series_(Copy_1).print_orientation: 0
print.printer_HP_ENVY_5640_series_(Copy_1).print_page_delay: 50
print.printer_HP_ENVY_5640_series_(Copy_1).print_paper_height: 297.011
print.printer_HP_ENVY_5640_series_(Copy_1).print_paper_id: 9
print.printer_HP_ENVY_5640_series_(Copy_1).print_paper_size_unit: 1
print.printer_HP_ENVY_5640_series_(Copy_1).print_paper_width: 210.016
print.printer_HP_ENVY_5640_series_(Copy_1).print_resolution: 600
print.printer_HP_ENVY_5640_series_(Copy_1).print_reversed: false
print.printer_HP_ENVY_5640_series_(Copy_1).print_scaling: 1
print.printer_HP_ENVY_5640_series_(Copy_1).print_shrink_to_fit: true
print.printer_HP_ENVY_5640_series_(Copy_1).print_to_file: false
print.printer_HP_ENVY_5640_series_(Copy_1).print_unwriteable_margin_bottom: 12
print.printer_HP_ENVY_5640_series_(Copy_1).print_unwriteable_margin_left: 12
print.printer_HP_ENVY_5640_series_(Copy_1).print_unwriteable_margin_right: 12
print.printer_HP_ENVY_5640_series_(Copy_1).print_unwriteable_margin_top: 12
print.printer_HP_ENVY_5640_series_(Copy_2).print_duplex: 1
print.printer_HP_ENVY_5640_series_(Copy_2).print_footercenter:
print.printer_HP_ENVY_5640_series_(Copy_2).print_footerleft:
print.printer_HP_ENVY_5640_series_(Copy_2).print_footerright:
print.printer_HP_ENVY_5640_series_(Copy_2).print_headercenter:
print.printer_HP_ENVY_5640_series_(Copy_2).print_headerleft:
print.printer_HP_ENVY_5640_series_(Copy_2).print_headerright:
print.printer_HP_ENVY_5640_series_(Copy_2).print_in_color: true
print.printer_HP_ENVY_5640_series_(Network).print_bgcolor: false
print.printer_HP_ENVY_5640_series_(Network).print_bgimages: false
print.printer_HP_ENVY_5640_series_(Network).print_duplex: -437918235
print.printer_HP_ENVY_5640_series_(Network).print_edge_bottom: 0
print.printer_HP_ENVY_5640_series_(Network).print_edge_left: 0
print.printer_HP_ENVY_5640_series_(Network).print_edge_right: 0
print.printer_HP_ENVY_5640_series_(Network).print_edge_top: 0
print.printer_HP_ENVY_5640_series_(Network).print_evenpages: true
print.printer_HP_ENVY_5640_series_(Network).print_footercenter:
print.printer_HP_ENVY_5640_series_(Network).print_footerleft: &PT
print.printer_HP_ENVY_5640_series_(Network).print_footerright: &D
print.printer_HP_ENVY_5640_series_(Network).print_headercenter:
print.printer_HP_ENVY_5640_series_(Network).print_headerleft: &T
print.printer_HP_ENVY_5640_series_(Network).print_headerright: &U
print.printer_HP_ENVY_5640_series_(Network).print_in_color: true
print.printer_HP_ENVY_5640_series_(Network).print_margin_bottom: 0.5
print.printer_HP_ENVY_5640_series_(Network).print_margin_left: 0.5
print.printer_HP_ENVY_5640_series_(Network).print_margin_right: 0.5
print.printer_HP_ENVY_5640_series_(Network).print_margin_top: 0.5
print.printer_HP_ENVY_5640_series_(Network).print_oddpages: true
print.printer_HP_ENVY_5640_series_(Network).print_orientation: 0
print.printer_HP_ENVY_5640_series_(Network).print_page_delay: 50
print.printer_HP_ENVY_5640_series_(Network).print_paper_data: 9
print.printer_HP_ENVY_5640_series_(Network).print_paper_height: 11.00
print.printer_HP_ENVY_5640_series_(Network).print_paper_name:
print.printer_HP_ENVY_5640_series_(Network).print_paper_size_type: 0
print.printer_HP_ENVY_5640_series_(Network).print_paper_size_unit: 1
print.printer_HP_ENVY_5640_series_(Network).print_paper_width: 8.50
print.printer_HP_ENVY_5640_series_(Network).print_resolution: -437918235
print.printer_HP_ENVY_5640_series_(Network).print_reversed: false
print.printer_HP_ENVY_5640_series_(Network).print_scaling: 1.00
print.printer_HP_ENVY_5640_series_(Network).print_shrink_to_fit: true
print.printer_HP_ENVY_5640_series_(Network).print_to_file: false
print.printer_HP_ENVY_5640_series_(Network).print_unwriteable_margin_bottom: 0
print.printer_HP_ENVY_5640_series_(Network).print_unwriteable_margin_left: 0
print.printer_HP_ENVY_5640_series_(Network).print_unwriteable_margin_right: 0
print.printer_HP_ENVY_5640_series_(Network).print_unwriteable_margin_top: 0
print.printer_HP_ENVY_5640_series_wifi.print_bgcolor: false
print.printer_HP_ENVY_5640_series_WIFI.print_bgcolor: false
print.printer_HP_ENVY_5640_series_wifi.print_bgimages: false
print.printer_HP_ENVY_5640_series_WIFI.print_bgimages: false
print.printer_HP_ENVY_5640_series_wifi.print_duplex: 1
print.printer_HP_ENVY_5640_series_WIFI.print_duplex: 0
print.printer_HP_ENVY_5640_series_wifi.print_edge_bottom: 0
print.printer_HP_ENVY_5640_series_WIFI.print_edge_bottom: 0
print.printer_HP_ENVY_5640_series_wifi.print_edge_left: 0
print.printer_HP_ENVY_5640_series_WIFI.print_edge_left: 0
print.printer_HP_ENVY_5640_series_wifi.print_edge_right: 0
print.printer_HP_ENVY_5640_series_WIFI.print_edge_right: 0
print.printer_HP_ENVY_5640_series_wifi.print_edge_top: 0
print.printer_HP_ENVY_5640_series_WIFI.print_edge_top: 0
print.printer_HP_ENVY_5640_series_wifi.print_footercenter:
print.printer_HP_ENVY_5640_series_WIFI.print_footercenter:
print.printer_HP_ENVY_5640_series_wifi.print_footerleft: &PT
print.printer_HP_ENVY_5640_series_WIFI.print_footerleft: &PT
print.printer_HP_ENVY_5640_series_wifi.print_footerright: &D
print.printer_HP_ENVY_5640_series_WIFI.print_footerright: &D
print.printer_HP_ENVY_5640_series_wifi.print_headercenter: &T
print.printer_HP_ENVY_5640_series_WIFI.print_headercenter: &T
print.printer_HP_ENVY_5640_series_wifi.print_headerleft:
print.printer_HP_ENVY_5640_series_WIFI.print_headerleft:
print.printer_HP_ENVY_5640_series_wifi.print_headerright:
print.printer_HP_ENVY_5640_series_WIFI.print_headerright:
print.printer_HP_ENVY_5640_series_wifi.print_in_color: true
print.printer_HP_ENVY_5640_series_WIFI.print_in_color: true
print.printer_HP_ENVY_5640_series_wifi.print_margin_bottom: 0.5
print.printer_HP_ENVY_5640_series_WIFI.print_margin_bottom: 0.5
print.printer_HP_ENVY_5640_series_wifi.print_margin_left: 0.5
print.printer_HP_ENVY_5640_series_WIFI.print_margin_left: 0.5
print.printer_HP_ENVY_5640_series_wifi.print_margin_right: 0.5
print.printer_HP_ENVY_5640_series_WIFI.print_margin_right: 0.5
print.printer_HP_ENVY_5640_series_wifi.print_margin_top: 0.5
print.printer_HP_ENVY_5640_series_WIFI.print_margin_top: 0.5
print.printer_HP_ENVY_5640_series_wifi.print_orientation: 0
print.printer_HP_ENVY_5640_series_WIFI.print_orientation: 0
print.printer_HP_ENVY_5640_series_wifi.print_page_delay: 50
print.printer_HP_ENVY_5640_series_WIFI.print_page_delay: 50
print.printer_HP_ENVY_5640_series_wifi.print_paper_height: 297.011
print.printer_HP_ENVY_5640_series_WIFI.print_paper_height: 297.011
print.printer_HP_ENVY_5640_series_wifi.print_paper_id: 9
print.printer_HP_ENVY_5640_series_WIFI.print_paper_id: 9
print.printer_HP_ENVY_5640_series_wifi.print_paper_size_unit: 1
print.printer_HP_ENVY_5640_series_WIFI.print_paper_size_unit: 1
print.printer_HP_ENVY_5640_series_wifi.print_paper_width: 210.016
print.printer_HP_ENVY_5640_series_WIFI.print_paper_width: 210.016
print.printer_HP_ENVY_5640_series_wifi.print_resolution: 600
print.printer_HP_ENVY_5640_series_WIFI.print_resolution: 600
print.printer_HP_ENVY_5640_series_wifi.print_reversed: false
print.printer_HP_ENVY_5640_series_WIFI.print_reversed: false
print.printer_HP_ENVY_5640_series_wifi.print_scaling: 1
print.printer_HP_ENVY_5640_series_WIFI.print_scaling: 1
print.printer_HP_ENVY_5640_series_wifi.print_shrink_to_fit: true
print.printer_HP_ENVY_5640_series_WIFI.print_shrink_to_fit: true
print.printer_HP_ENVY_5640_series_wifi.print_to_file: false
print.printer_HP_ENVY_5640_series_WIFI.print_to_file: false
print.printer_HP_ENVY_5640_series_wifi.print_unwriteable_margin_bottom: 12
print.printer_HP_ENVY_5640_series_WIFI.print_unwriteable_margin_bottom: 12
print.printer_HP_ENVY_5640_series_wifi.print_unwriteable_margin_left: 12
print.printer_HP_ENVY_5640_series_WIFI.print_unwriteable_margin_left: 12
print.printer_HP_ENVY_5640_series_wifi.print_unwriteable_margin_right: 12
print.printer_HP_ENVY_5640_series_WIFI.print_unwriteable_margin_right: 12
print.printer_HP_ENVY_5640_series_wifi.print_unwriteable_margin_top: 12
print.printer_HP_ENVY_5640_series_WIFI.print_unwriteable_margin_top: 12
print.printer_HP_ENVY_5640_series.print_bgcolor: false
print.printer_HP_ENVY_5640_series.print_bgimages: false
print.printer_HP_ENVY_5640_series.print_duplex: 1
print.printer_HP_ENVY_5640_series.print_edge_bottom: 0
print.printer_HP_ENVY_5640_series.print_edge_left: 0
print.printer_HP_ENVY_5640_series.print_edge_right: 0
print.printer_HP_ENVY_5640_series.print_edge_top: 0
print.printer_HP_ENVY_5640_series.print_evenpages: true
print.printer_HP_ENVY_5640_series.print_footercenter:
print.printer_HP_ENVY_5640_series.print_footerleft: &PT
print.printer_HP_ENVY_5640_series.print_footerright: &D
print.printer_HP_ENVY_5640_series.print_headercenter:
print.printer_HP_ENVY_5640_series.print_headerleft: &T
print.printer_HP_ENVY_5640_series.print_headerright: &U
print.printer_HP_ENVY_5640_series.print_in_color: true
print.printer_HP_ENVY_5640_series.print_margin_bottom: 0.5
print.printer_HP_ENVY_5640_series.print_margin_left: 0.5
print.printer_HP_ENVY_5640_series.print_margin_right: 0.5
print.printer_HP_ENVY_5640_series.print_margin_top: 0.5
print.printer_HP_ENVY_5640_series.print_oddpages: true
print.printer_HP_ENVY_5640_series.print_orientation: 0
print.printer_HP_ENVY_5640_series.print_page_delay: 50
print.printer_HP_ENVY_5640_series.print_paper_data: 9
print.printer_HP_ENVY_5640_series.print_paper_height: 297.011
print.printer_HP_ENVY_5640_series.print_paper_id: 9
print.printer_HP_ENVY_5640_series.print_paper_name:
print.printer_HP_ENVY_5640_series.print_paper_size_unit: 1
print.printer_HP_ENVY_5640_series.print_paper_width: 210.016
print.printer_HP_ENVY_5640_series.print_resolution: 600
print.printer_HP_ENVY_5640_series.print_reversed: false
print.printer_HP_ENVY_5640_series.print_scaling: 1
print.printer_HP_ENVY_5640_series.print_shrink_to_fit: true
print.printer_HP_ENVY_5640_series.print_to_file: false
print.printer_HP_ENVY_5640_series.print_unwriteable_margin_bottom: 12
print.printer_HP_ENVY_5640_series.print_unwriteable_margin_left: 12
print.printer_HP_ENVY_5640_series.print_unwriteable_margin_right: 12
print.printer_HP_ENVY_5640_series.print_unwriteable_margin_top: 12
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_bgcolor: false
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_bgimages: false
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_duplex: 1
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_edge_bottom: 0
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_edge_left: 0
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_edge_right: 0
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_edge_top: 0
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_evenpages: true
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_footercenter:
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_footerleft: &PT
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_footerright: &D
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_headercenter:
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_headerleft: &T
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_headerright: &U
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_in_color: false
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_margin_bottom: 0.5
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_margin_left: 0.5
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_margin_right: 0.5
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_margin_top: 0.5
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_oddpages: true
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_orientation: 0
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_page_delay: 50
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_paper_data: 9
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_paper_height: 297.011
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_paper_id: 9
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_paper_name:
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_paper_size_unit: 1
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_paper_width: 210.016
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_resolution: 600
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_reversed: false
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_scaling: 1
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_shrink_to_fit: true
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_to_file: false
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_unwriteable_margin_bottom: 12
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_unwriteable_margin_left: 12
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_unwriteable_margin_right: 12
print.printer_HP1ACB5C_(HP_ENVY_5640_series).print_unwriteable_margin_top: 12
print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false
print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false
print.printer_Microsoft_XPS_Document_Writer.print_duplex: 0
print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0
print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0
print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0
print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0
print.printer_Microsoft_XPS_Document_Writer.print_footercenter:
print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT
print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D
print.printer_Microsoft_XPS_Document_Writer.print_headercenter: &T
print.printer_Microsoft_XPS_Document_Writer.print_headerleft:
print.printer_Microsoft_XPS_Document_Writer.print_headerright:
print.printer_Microsoft_XPS_Document_Writer.print_in_color: true
print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0
print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50
print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 297
print.printer_Microsoft_XPS_Document_Writer.print_paper_id: 9
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 1
print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 209.9
print.printer_Microsoft_XPS_Document_Writer.print_resolution: 600
print.printer_Microsoft_XPS_Document_Writer.print_reversed: false
print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1
print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true
print.printer_Microsoft_XPS_Document_Writer.print_to_file: false
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0
All Replies (1)
It looks to me your site is hosted on ionos.es, and if that's the case, they recommend different settings.
incoming POP server: pop.ionos.es on 995, SSL/TLS, normal password, User Name = email address
incoming IMAP server: imap.ionos.es on 993, SSL/TLS, normal password, User Name = email address
outgoing SMTP server: smtp.ionos.es on 465, SSL/TLS, normal password, User Name = email address