Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox freezes and paralyzes OS when loading specific non-default profiles

  • 2 biyano
  • 0 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya chico

more options

Hello!

When trying to load specific profiles, Firefox freezes and my system blocks, with fan on full speed.

I have to either kill that profile via process manager (before everything freezes) or force shutdown my computer.

The only thing these profiles have in common is that their names have special characters ('í' and 'ã'). Renaming has no effect but Firefox being unable to find them.

Unfortunately I have no error message to quote. I need to use these profiles because of their specific saved logins data.

I'm on Debian GNU/Linux 12 (bookworm) x86_64, 6.1.0-12-amd64. Firefox verson is 115.4.0esr (64-bit).

Thank you for your time. -chico

Hello! When trying to load specific profiles, Firefox freezes and my system blocks, with fan on full speed. I have to either kill that profile via process manager (before everything freezes) or force shutdown my computer. The only thing these profiles have in common is that their names have special characters ('í' and 'ã'). Renaming has no effect but Firefox being unable to find them. Unfortunately I have no error message to quote. I need to use these profiles because of their specific saved logins data. I'm on Debian GNU/Linux 12 (bookworm) x86_64, 6.1.0-12-amd64. Firefox verson is 115.4.0esr (64-bit). Thank you for your time. -chico

Solution eye eponami

Profile names/paths with 'í' and 'ã' characters work for me on Ubuntu with 115 ESR.

Renaming the profile will still include the original name in the path. You will need to edit the path of the profile, then create a new profile and point it to that path with "Choose folder".

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (2)

more options

Solution eye oponami

Profile names/paths with 'í' and 'ã' characters work for me on Ubuntu with 115 ESR.

Renaming the profile will still include the original name in the path. You will need to edit the path of the profile, then create a new profile and point it to that path with "Choose folder".

more options

Thank you! This solved the problem.

I had changed everything but the actual name of the paths was still the same, as you said. I hadn't noticed I could choose an existing folder when creating a new profile.

So I - followed the two paths, root directory (/home/<user>/.mozilla/firefox/) and local (/home/<user>/.cache/mozilla/firefox//firefox/ ), and changed their names consistently, - created a new profile with the same new name, pointing to the renamed root path,

and now everything is back to normal.

Thanks a lot!