Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

unable to send photos from cell phone to Thunderbird email

  • 5 biyano
  • 1 eza na nkokoso oyo
  • 1 view
  • Eyano yasuka ya david

more options

I have always been able to send photos from my cell phone to my email, but I think a newer version of Thunderbird, which was recently installed on my computer, seems to be blocking the receiving of the photos. My cell phone always says 'Picture sent', so I don't think it is at fault.

I have always been able to send photos from my cell phone to my email, but I think a newer version of Thunderbird, which was recently installed on my computer, seems to be blocking the receiving of the photos. My cell phone always says 'Picture sent', so I don't think it is at fault.

All Replies (5)

more options

Check your email account at the online site of email provider to see if photo was received to the account.

more options

Checked email provider on line. The photos are not there. I am thinking of changing back to a previous version of Thunderbird mail where I was able to send photos from my cell phone to my email.

more options

If you send photos from phone, from what you are saying, the photos are not reaching the account. Thunderbird has no involvement in that. Thunderbird sees the messages/photos only after they reach the account. The problem is in your phone.

more options

My thinking is that this newer version of Thunderbird must have some security measures that are preventing the photos from getting through. I have searched all of the account settings and cannot figure out what it might be. That is why I am thinking of going back to a previous version of Thunderbird to see if that solves the problem. Thank you for your help.

more options

Please understand about the network. The phone sends the message to your email server, not to Thunderbird. If the photo doesn't reach the email server, Thunderbird can do nothing. I wish you well in this. I suggest you log on to the web interface and then send a photo from your phone to see what happens.