Websites tell me I need to enable Javascript despite the fact that it is enabled
Today a website told me I needed to enable JavaScript in order to continue, despite the fact that it is enabled. At first, when I received this message, I turned off the "NoScript" extension and tried again, but the website still gave me that same message. So then I went to the about:config page. and it showed that JavaScript is enabled because it showed a value of "true". This sort of thing has happened more than once in the past. I'm forced to go to another browser such Microsoft Edge or Chrome, where I do not encounter this problem. Why is this happening in Firefox, and what can I do about it? My operating system is Windows 10 Professional, and if you need any other details, please let me know. I will appreciate your assistance.
Solution eye eponami
Make sure you disable extensions from the addons manager, disabling them from the toolbar will still allow them to run.
You may need to clear site cookies in case the site remembers you had javascript disabled.
Also try disabling Tracking Protection for the site.
Tanga eyano oyo ndenge esengeli 👍 1All Replies (7)
NoScript definitely requires a lot of training and management. Even if you trust the current site listed in the address bar, scripts from other servers that are used by the site may still be blocked. I sometimes need to review/adjust multiple times.
The same message also can result from other kinds of blockers, such as ad blockers. It's the price we pay for taking more control of what loads.
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin), always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.
- click the shield icon for more detail and possibly disable the protection
You can check the Web Console for relevant-looking messages like blocked content.
1. jscher2000: Sorry, but I don't think you solved the problem. I don't think NoScript was the source of the problem because as I mentioned in my question, I disabled NoScript but the problem persisted. What I mean by that is I turned off NoScript completely. Also you mentioned other blockers such as ad blockers, but I don't use any of those. Also, your posting doesn't give me any instructions on what to try out, and so I don't know what to do in order to implement whatever it is that you want me to try. 2. cor-el: Thank you for your response, but I didn't have any extensions enabled except for NoScript, which (as I noted above) I disabled, but I still experienced the problem after disabling NoScript.
Solution eye oponami
Make sure you disable extensions from the addons manager, disabling them from the toolbar will still allow them to run.
You may need to clear site cookies in case the site remembers you had javascript disabled.
Also try disabling Tracking Protection for the site.
1. zeroknight: Thank you for your response. I think the problem might have been that I didn't close out of Firefox and then re-open Firefox after I disabled NoScript. The reason I didn't do that is because I wanted to leave some tabs open. Is there a way of disabling NoScript without closing all the tabs? I tried setting it so that all of the listed items were set to "trusted" or "temporarily trusted" but that didn't work. 2. jscher2000 and cor-el: Thanks also to jscher2000 and cor-el. Your responses might have worked for me if I had closed out of Firefox and then re-opened Firefox, and so I apologize for not having done that extra step.
You can find a Restart button on the about:profiles page that you can use.
cor-el: Thank you for your reply. I have a couple of related questions:
1. Is there a way of setting my settings in Firefox so that when I close Firefox by clicking "X" in the upper-right corner it will automatically do a restart and restore all tabs that had been open?
2. In my posting of 2/24/24, I had mentioned that I tried setting NoScript so that all of the listed items were set to "trusted" or "temporarily trusted" but that didn't work. Does that happen sometimes with NoScript? If so, what are the circumstances? I suppose it's possible I may have been using an incorrect procedure, but I don't know what it may have been. I don't think it was due to an outdated version of NoScript because my Add-Ons manager shows that it is set to update add-ons automatically.