Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Cannot get email

  • 2 biyano
  • 0 eza na bankokoso oyo
  • 10 views
  • Eyano yasuka ya PIZZAFOUNDRY

PIZZAFOUNDRY
PIZZAFOUNDRY
more options

MacOS Catalina - Tbird, latest update, was working fine for months up until this morning. I have my primary email account set up as well as a few gmail accounts. The gmail accounts got new mail but my primary did not.

I switched to a new user account on the Mac and set up a tbird there using Imac. That works just fine, so I know my isp is working correctly.

Long and short, I restored my profile back to last night 5pm but that didn't fix. I tried restoring back to a week ago, no go. Then I restored the entire ~/Library/Thunderbird folder, no go.

Finally just created a new imac account which is reading emails now just fine but it's using up too much isp server space so I want to go back to the POP arrangement as before, using the previous profile. Are there other bits to restore to besides ~/Library/Thunderbird?

MacOS Catalina - Tbird, latest update, was working fine for months up until this morning. I have my primary email account set up as well as a few gmail accounts. The gmail accounts got new mail but my primary did not. I switched to a new user account on the Mac and set up a tbird there using Imac. That works just fine, so I know my isp is working correctly. Long and short, I restored my profile back to last night 5pm but that didn't fix. I tried restoring back to a week ago, no go. Then I restored the entire ~/Library/Thunderbird folder, no go. Finally just created a new imac account which is reading emails now just fine but it's using up too much isp server space so I want to go back to the POP arrangement as before, using the previous profile. Are there other bits to restore to besides ~/Library/Thunderbird?

Solution eye eponami

Everything is in the profile, all accounts and messages and settings.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (2)

david
david
  • Top 10 Contributor
more options

Solution eye oponami

Everything is in the profile, all accounts and messages and settings.

PIZZAFOUNDRY
PIZZAFOUNDRY Nkolo motuna
more options

Working now. I removed the imap account and then created a new pop account. After moving all my message sub-folders into it, I removed the old pop account. Now everything works fine again... so something in that old account was hosed. What I still don't understand is, why didn't it work even after I restored the profile from a week-old backup that certainly was working a week ago. Weird.