Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox Crashes 100% of the time when trying to open a file

  • 2 biyano
  • 0 eza na bankokoso oyo
  • 39 views
  • Eyano yasuka ya zeroknight

deanfmail
deanfmail
more options

Firefox keeps crashing whenever i open a file (i.e. Cpanel) etc. I can open web links etc fine.

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x0000000000000000

Not having this problem in either Edge or Chrome.

Was working fine for months until today.

Have tried new profile and refreshing windows / rebooting etc - no joy.

Any ideas?

Cheers, Dean.

Firefox keeps crashing whenever i open a file (i.e. Cpanel) etc. I can open web links etc fine. Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x0000000000000000 Not having this problem in either Edge or Chrome. Was working fine for months until today. Have tried new profile and refreshing windows / rebooting etc - no joy. Any ideas? Cheers, Dean.

All Replies (2)

deanfmail
deanfmail Nkolo motuna
more options

So it's whenever it's trying to open a file locally for uploading etc from within Firefox.

Not got the problem in Edge or Chrome.

Really annoying!

zeroknight
zeroknight
more options

Does it crash before or after the file dialog appears?

Do you happen to use the Windows On-Screen Keyboard (OSK)?

Go to about:crashes in the address bar, submit any recent pending crash reports related to the issue and share the report IDs here.