Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Clicking an email link on a webpage doesn't open Thunderbird

  • 2 biyano
  • 0 eza na bankokoso oyo
  • Eyano yasuka ya Kim

Kim
Kim
more options

All of sudden, clicking a email link on a webpage in any browser on my computer doesn't open Thunderbird, in fact, nothing happens. Thunderbird is set in Windows as my default email program. If I change the default email program to something different, then clicking on a email link in a webpage works. Switching back to Thunderbird as the default email program doesn't work either.

I am using the following operating system:

Edition Windows 10 Pro Version 22H2 Installed on ‎6/‎12/‎2021 OS build 19045.4780 Experience Windows Feature Experience Pack 1000.19060.1000.0

The following version of Thunderbird:

128.1.1esr (64-bit) Release notes Thunderbird Windows MSIX packagethunderbird-MSIX - 1.0

My main browsers are Chrome Chrome is up to date Version 128.0.6613.120 (Official Build) (64-bit) and Firefox 130.0 (64-bit).

Can someone help me fix this problem?

Thank you.

All of sudden, clicking a email link on a webpage in any browser on my computer doesn't open Thunderbird, in fact, nothing happens. Thunderbird is set in Windows as my default email program. If I change the default email program to something different, then clicking on a email link in a webpage works. Switching back to Thunderbird as the default email program doesn't work either. I am using the following operating system: Edition Windows 10 Pro Version 22H2 Installed on ‎6/‎12/‎2021 OS build 19045.4780 Experience Windows Feature Experience Pack 1000.19060.1000.0 The following version of Thunderbird: 128.1.1esr (64-bit) Release notes Thunderbird Windows MSIX packagethunderbird-MSIX - 1.0 My main browsers are Chrome Chrome is up to date Version 128.0.6613.120 (Official Build) (64-bit) and Firefox 130.0 (64-bit). Can someone help me fix this problem? Thank you.

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

In Firefox Settings/General, Applications, what do you have for the mailto Content Type (see picture)?

Helpful?

Kim
Kim Nkolo motuna
more options

Yes, it was. And it wasn't working in Chrome either.

Helpful?

Tuna motuna

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.