Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New Host need backup large profile

  • 2 biyano
  • 0 eza na bankokoso oyo
  • 7 views
  • Eyano yasuka ya Kelly

more options

I am moving to a new web host and want to backup my emails before I migrate to new host.

Need help with large 23GB profile of data and some steps that will work. I am a bit confused by some things I read and have tried. Important to save files and addresses of important contacts. Have lots of backup drive room, but need to understand proper steps to do this.

I'm a supporter of Tbird and Dev Team.

Thanks, Kelly E McClelland

I am moving to a new web host and want to backup my emails before I migrate to new host. Need help with large 23GB profile of data and some steps that will work. I am a bit confused by some things I read and have tried. Important to save files and addresses of important contacts. Have lots of backup drive room, but need to understand proper steps to do this. I'm a supporter of Tbird and Dev Team. Thanks, Kelly E McClelland

Ezalaki modifié na Matt

All Replies (2)

more options

To save messages, my suggestion is this: - click account settings>synchronization&storage and verify that you have it set to sync all messages. check 'advanced' button to verify the desired folders can be accessed offline. - then, click file>offline>download to ensure that all content is downloaded, not just headers. - you can then exit thunderbird, use windows file explorer to safely copy the folders elsewhere - while in windows file explorer, the addressbook is abook.sqlite and the collected addresses addressbook is history.sqlite

These steps should capture the data. After that, post back for suggestions on next steps.

Helpful?

more options

Will give this a try and see how it goes. Will get back to you after I've had time to follow your next set of instructions! Thanks!

Helpful?

Tuna motuna

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.