Government Website - VA and SSA, non compatibility
Are you aware of the incompatibility of these two government websites that no longer are compatible with Firefox? The VA appointments of the HealtheVet site are no longer working and when I called for support they sent me to the chrome browser and says it is not compatible with Firefox. The same is now also true with the SSA website. This is a problem with Firefox or the government being forced to use chrome compatible sites only. YES, it needs to be fixed on one side or the other. Do I need to contact Congress?
Randy
All Replies (4)
Your screenshot does not show any browser issues, just a service not available at that time. I'm able to log into my account with no issues, but will need to go complete the verify process at my post office to access the appointment section. Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf
Ezalaki modifié na jonzn4SUSE
You are not logged into the healtheVet website. You are logged into va.gov, there is a difference. Log into your ssa site from firefox and see that it will not work.
The image Included is the same each and everyday and is why I called the support team only to find out that he made me log in using chrome and said it is not compatible with Firefox.
Randy
Roger that. I'll try again tomorrow. The browser is supported. see screenshot Just showing service not available is not helpful. I'll update after getting verified.
Ezalaki modifié na jonzn4SUSE
What OS? What version of Firefox? Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf
Ezalaki modifié na jonzn4SUSE
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