Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Whenever I go to any website where I have to sign in, whether it is email (Gmail, yahoo, or other), any forum, or any browser based game firefox stops responding, freezes up, and consumes all unused processor and memory. Is there a known cause for

more options

Whenever I go to sign into my Gmail account, Yahoo email account, any forum, any browser based game, any site that has a username/password Firefox browser stops responding, consumes all unused CPU and RAM. This problem started 5-14-10 and had not occurred prior to that. I have no crash IDs for this because the crash logging tool has not openned. I have had to go through task manager to close Firefox or reboot my computer every single time

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET CLR 1.1.4322)

Whenever I go to sign into my Gmail account, Yahoo email account, any forum, any browser based game, any site that has a username/password Firefox browser stops responding, consumes all unused CPU and RAM. This problem started 5-14-10 and had not occurred prior to that. I have no crash IDs for this because the crash logging tool has not openned. I have had to go through task manager to close Firefox or reboot my computer every single time == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET CLR 1.1.4322)

All Replies (9)

more options

does it happen in safe mode?

more options

Yes it does

more options

I'd try this:

1) Disable all your add-ons 2) Delete your history and cookies 3) do you use the password manager? If so, delete your passwords 4) If nothing works, backup your profile (optional), and create a new one http://support.mozilla.com/en-US/kb/Managing%20profiles

more options

Tried all that already

more options

That's odd, especially because it only happens when you try to sign into your accounts.

I wonder if upgrading to FF 3.6.4 makes some difference (clean install) http://www.mozilla.com/en-US/firefox/all-beta.html

more options

Did that too.

more options

Haha, ok... then maybe someone else can help you

more options

Sorry, when it started I went to the support forums and tried everything suggested for crashes.

more options

I dont know what happened, 8 reinstalls and 15 reboots later, everything is working fine. If it reverts, I will be back to seek more help, meanwhile I am going to scratch my head and assume I did something different the last time, when I know I didn't.