Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Lost all bookmarks on upgrade from 3.5 to 3.6. no helpful responses in forum

AnonymousUser
AnonymousUser
more options

I have lost years of bookmarks upon upgrading from 3.5 to 3.6. None of the suggested solutions on forum have helped and in fact I don't see any responses from Mozilla just other users. I've reinstalled 3.5 as some other users said that reinstated their bookmarks but it did no good with mine. What's up Mozilla? Are you going to leave us all hanging out to dry without a fix to your really bad mistake. Help your users or you are going to lose many.

I have lost years of bookmarks upon upgrading from 3.5 to 3.6. None of the suggested solutions on forum have helped and in fact I don't see any responses from Mozilla just other users. I've reinstalled 3.5 as some other users said that reinstated their bookmarks but it did no good with mine. What's up Mozilla? Are you going to leave us all hanging out to dry without a fix to your really bad mistake. Help your users or you are going to lose many.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

This forum is users helping other users, there are no Mozilla Foundation employees available to provide support. Plus, Firefox development is almost completely done by volunteer's, too. It's a "community" project, one of the basic elements of the "open source" movement.

Have you read this article? https://support.mozilla.com/en-US/kb/Lost+Bookmarks Did you understand that article? Did you find the bookmark backups?