Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

I can not open firefox, tried uninstalling and getting a rejection message that it can not be emptied from trash because the file is in use. Can not update either due to same message

thomassetk01
thomassetk01
more options

See above question: I can not open firefox, tried uninstalling and getting a rejection message that it can not be emptied from trash because the file is in use. Can not update either due to same message

See above question: I can not open firefox, tried uninstalling and getting a rejection message that it can not be emptied from trash because the file is in use. Can not update either due to same message

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

thomassetk01
thomassetk01 Nkolo motuna
more options

Thanks. I had attempted to this multiple times yet keep receiving an error message that a certain file is in use and can not be trashed