Firefox crashes when exploring files, arriving at the picture or page I want to view - before I can click, the page goes white and the browser closes.
Searching for a picture I want to upload to Facebook, directory, then subdirectory, then the item I want to publish. Merely mousing-over the picture filename causes Firefox to turn pale white, and it closes. I haven't even clicked yet. I'm pretty sure it isn't necessarily Firefox, but, instead may be related to Windows Explorer as it does it with Explorer as well as other explorers such as in my HTMLPad software. And - worse - it doesn't happen all the time. Rebooting seems to help, but not every time. It happened 3 minutes ago, and just now I tested it with Firefox and id did NOT crash. But three times in a row, it did.
All Replies (3)
Are you getting any crash reports?
https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash
Type about:crashes in the URL bar and hit Enter. Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.
Try to clear the MRU lists.
There are also other things that need attention:
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
- Shockwave Flash 10.0 r32
Update the Flash plugin to the latest version.
Update the Adobe Reader plugin to the latest version.
System Details
* Windows 7 * Firefox 3.6.13
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Submitted Crash Reports
Report ID
Date Submitted
92051536-14f7-466c-a2a7-e31b99f33a2b 1/19/2011 12:11 PM bp-03ddbc3d-2cbe-4994-a4cd-ef9b62110119 1/19/2011 11:59 AM e47c1e1e-9caf-4592-9032-cdf84890aa6f 1/19/2011 10:58 AM 50c21a39-8e88-4f25-a0f1-ae5cefc3c7fd 1/19/2011 9:51 AM 2d6dc962-753d-497d-897f-ae98e04099aa 1/18/2011 6:51 PM 5c253508-08e3-4da5-a584-f37d62551749 1/18/2011 6:24 PM 0276effc-290f-4a7f-bb18-a51bb9b60e1b 1/18/2011 6:01 PM f9102e3f-5472-44e7-a72e-88410ec2b96f 1/18/2011 3:42 PM 091e1ef7-7d98-4658-acc3-6049004f4044 1/18/2011 2:29 PM 52ed4873-d517-48ee-893b-36e2cd1e211f 1/18/2011 12:42 PM 0136bf15-4fa8-4c7e-8ec6-e336bc1341b7 1/16/2011 6:03 PM 92f657f2-b981-418f-9b81-cfa66752e325 1/16/2011 8:59 AM 5d870357-1964-442a-9376-c8ce3f5e0696 1/15/2011 7:44 PM cd01141a-cd4b-465c-804c-099877bc2524 1/15/2011 5:08 PM 98a9e07e-cd7a-47af-b225-de77fc466564 1/13/2011 4:22 PM 2b24b585-48f4-487c-8313-011baf9cb82b 1/11/2011 4:12 PM 013795c2-40c0-4c89-925e-695fa2c5abda 1/10/2011 6:29 PM f70cb37d-63ca-473d-898b-231e596b0cfb 1/9/2011 9:29 PM 38c7c0ba-a705-4193-84b8-896e99fbbd94 1/8/2011 3:41 PM de479dac-dfdb-48fb-be2f-cc2a9b420141 1/8/2011 12:58 PM dacc6320-a0bf-4f9b-aa08-e861865ad373 1/8/2011 10:56 AM 542bfbf7-e542-44ae-a9f1-447f00b43236 1/7/2011 7:34 AM ac34bbe4-0b4b-43ad-b116-12de67b61483 1/6/2011 4:46 PM 69de8be0-1474-418b-bcb2-7ea75e6b11e3 1/5/2011 6:23 AM 9fe3d48f-5fb9-43e3-8dc8-e6502931752b 1/4/2011 3:42 PM df71d427-42b0-45d9-a24d-f2bbba834bcd 1/3/2011 2:29 PM bee8e6f7-c040-42b5-80ea-a5b02ab987ad 12/30/2010 8:03 PM ca081da4-8abf-4563-b82e-31d760b9c875 12/30/2010 6:47 AM 41db34dd-2847-4b53-b2ab-d998365e8ecc 12/29/2010 5:46 PM 74dbe809-d3f6-413e-a146-b8c555060c0c 12/29/2010 5:46 PM 92aedeb7-9765-4c5c-af4e-bc6717555559 12/29/2010 3:43 PM 9f03d671-33be-4e50-82a1-c30bdcf4a678 12/29/2010 3:43 PM bp-1b7da30d-8f68-47cc-bc4b-41a6b2101229 12/29/2010 1:02 PM 3ba68e0f-41dd-4f1d-b5ea-33ff0dace519 12/28/2010 11:57 AM 4225b9be-9fbd-4628-a5fd-b9bb1147027f 12/14/2010 2:23 PM 52317bd1-848e-442e-be93-8bd82edc746f 12/14/2010 2:23 PM bp-0bec25d4-0144-4184-b16b-8c31b2101209 12/9/2010 11:57 PM
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