Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

the TOOLS menu & HELP menu are missing (not the whole bar)

curlyfrog
curlyfrog
more options

the TOOLS menu & HELP menu are missing (not the whole tool bar, but only these two menus), I can see File, Edit, View, History, Bookmarks but not Tools and Help (on Firefox 3.6 on windows XP)

the TOOLS menu & HELP menu are missing (not the whole tool bar, but only these two menus), I can see File, Edit, View, History, Bookmarks but not Tools and Help (on Firefox 3.6 on windows XP)

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

I suspect that you installed an extension that hides some menu items thru user settable preferences.

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...